Solaris Healthcare Windermere
Orlando · 2.5 mi · 120 beds
Citations0Substantiated0
Metro West Nursing and Rehab Center
5900 WESTGATE DRIVE, Orlando, FL, 32825
Nursing home120 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 6 deficiencies against Metro West Nursing and Rehab Center in Orlando, Florida at its most recent standard inspection on 2025-08-28. Medicare rates it 4 out of 5 overall.
4 / 5Medicare overall rating
120certified beds
6deficiencies at the last inspection
0immediate-jeopardy findings on record
0actual-harm findings on record
0federal fines
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.19
Potential for minimal harmThe least serious band.0
Most recentEEDDDDEEEDDDDDDDDDD
The last 19 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · F0550 · 2025-08-28 · standard survey · No actual harm, potential for more than minimal harm
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · F0867 · 2025-08-28 · standard survey · No actual harm, potential for more than minimal harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · F0695 · 2025-08-28 · standard survey · No actual harm, potential for more than minimal harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · F0755 · 2025-08-28 · standard survey · No actual harm, potential for more than minimal harm
Provide routine and 24-hour emergency dental care for each resident.
Quality of Life and Care Deficiencies · F0790 · 2025-08-28 · standard survey · No actual harm, potential for more than minimal harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · F0842 · 2025-08-28 · standard survey · No actual harm, potential for more than minimal harm
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · F0623 · 2024-02-22 · standard survey · No actual harm, potential for more than minimal harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · F0759 · 2024-02-22 · standard survey · No actual harm, potential for more than minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2024-02-22 · standard survey · No actual harm, potential for more than minimal harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · F0641 · 2024-02-22 · standard survey · No actual harm, potential for more than minimal harm
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · F0644 · 2024-02-22 · standard survey · No actual harm, potential for more than minimal harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · F0677 · 2024-02-22 · from a complaint · No actual harm, potential for more than minimal harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · F0684 · 2024-02-22 · standard survey · No actual harm, potential for more than minimal harm
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · F0688 · 2024-02-22 · standard survey · No actual harm, potential for more than minimal harm
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · F0692 · 2024-02-22 · standard survey · No actual harm, potential for more than minimal harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · F0755 · 2024-02-22 · from a complaint · No actual harm, potential for more than minimal harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · F0842 · 2024-02-22 · standard survey · No actual harm, potential for more than minimal harm
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies · F0640 · 2022-05-12 · standard survey · No actual harm, potential for more than minimal harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · F0657 · 2022-05-12 · standard survey · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below4 of 5
Health inspectionBased on the last three inspection cycles3 of 5
StaffingNurse hours per resident, adjusted for how sick residents are3 of 5
Quality measuresResident outcomes reported by the home5 of 5
Nurse hours per resident per dayReported by the home to CMS3.67988
Nursing staff turnoverShare of nursing staff who left in a year43.2%
Ownership
Who owns Metro West Nursing and Rehab Center
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| SOVEREIGN HEALTHCARE HOLDINGS LLC | Organization | NOT APPLICABLE | since 05/19/2009 |
| MANGINE, JOHN | Individual | NOT APPLICABLE | since 12/31/2015 |
| BERKADIA COMMERCIAL MORTGAGE LLC | Organization | NOT APPLICABLE | since 09/15/2014 |
| FL METRO WEST HOLDINGS LLC | Organization | NOT APPLICABLE | since 05/19/2009 |
| HEALTH SERVICES PROPERTIES LLC | Organization | NOT APPLICABLE | since 05/19/2009 |
| BELL, CHARLES | Individual | NOT APPLICABLE | since 09/15/2016 |
| CHERY, DAWN | Individual | NOT APPLICABLE | since 06/08/2017 |
| KAAR, SUSAN | Individual | NOT APPLICABLE | since 10/01/2003 |
| SOUTHERN HEALTHCARE MANAGEMENT LLC | Organization | NOT APPLICABLE | since 05/19/2009 |
| BRITTON, MARK | Individual | NOT APPLICABLE | since 10/19/2023 |
| CRONQUIST, ROYCE | Individual | NOT APPLICABLE | since 02/01/2018 |
| MANGINE, JOHN | Individual | NOT APPLICABLE | since 01/01/2025 |
Part of the SOVEREIGN HEALTHCARE HOLDINGS group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Guardian Care Nursing & Rehabilitation Center
Orlando · 2.8 mi · 120 beds
Citations0Substantiated0
Lake Bennet Center for Rehabilitation & Healing
Ocoee · 4.2 mi · 120 beds
Citations0Substantiated0
Orlando Health and Rehabilitation Center
Orlando · 4.3 mi · 391 beds
Citations0Substantiated0
Vivo Healthcare West Orange
Ocoee · 4.7 mi · 120 beds
Citations0Substantiated0
Westminster Towers
Orlando · 4.7 mi · 120 beds
Citations0Substantiated0
Contact
Ask Metro West Nursing and Rehab Center a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 105868.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction