Senior Care Records.

Westminster Village Health

1175 MCKEE ROAD, Dover, DE, 19904

Nursing home75 licensed beds0 citations on record
4 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 13 deficiencies against Westminster Village Health in Dover, Delaware at its most recent standard inspection on 2025-12-16, 4 of them arising from complaints. 2 findings have been recorded at the immediate-jeopardy level, the most serious CMS uses, meaning a resident was placed in immediate danger. Medicare has fined it 2 times, totalling $30,494. Medicare rates it 4 out of 5 overall.

4 / 5Medicare overall rating
75certified beds
13deficiencies at the last inspection
2immediate-jeopardy findings on record
0actual-harm findings on record
2federal fines, $30,494
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.2
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.30
Potential for minimal harmThe least serious band.1
Most recent

The last 20 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Make sure that a working call system is available in each resident's bathroom and bathing area.

Environmental Deficiencies · F0919 · 2025-12-16 · standard survey · No actual harm, potential for more than minimal harm

F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2025-12-16 · standard survey · No actual harm, potential for more than minimal harm

E

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Resident Rights Deficiencies · F0580 · 2025-12-16 · standard survey · No actual harm, potential for more than minimal harm

D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2025-12-16 · from a complaint · No actual harm, potential for more than minimal harm

D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies · F0656 · 2025-12-16 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure services provided by the nursing facility meet professional standards of quality.

Resident Assessment and Care Planning Deficiencies · F0658 · 2025-12-16 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide enough food/fluids to maintain a resident's health.

Quality of Life and Care Deficiencies · F0692 · 2025-12-16 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide safe and appropriate respiratory care for a resident when needed.

Quality of Life and Care Deficiencies · F0695 · 2025-12-16 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Pharmacy Service Deficiencies · F0757 · 2025-12-16 · standard survey · No actual harm, potential for more than minimal harm

D

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Administration Deficiencies · F0773 · 2025-12-16 · standard survey · No actual harm, potential for more than minimal harm

D

Keep complete, dated laboratory records in the resident's record.

Administration Deficiencies · F0775 · 2025-12-16 · standard survey · No actual harm, potential for more than minimal harm

D

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Infection Control Deficiencies · F0883 · 2025-12-16 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2025-10-08 · from a complaint · Immediate jeopardy to resident health or safety

J

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2024-10-31 · standard survey · No actual harm, potential for more than minimal harm

E

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies · F0641 · 2024-10-31 · standard survey · No actual harm, potential for more than minimal harm

D

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Resident Assessment and Care Planning Deficiencies · F0657 · 2024-10-31 · standard survey · No actual harm, potential for more than minimal harm

D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2024-10-31 · standard survey · No actual harm, potential for more than minimal harm

D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Quality of Life and Care Deficiencies · F0690 · 2024-10-31 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Nutrition and Dietary Deficiencies · F0803 · 2024-10-31 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Pharmacy Service Deficiencies · F0756 · 2024-10-31 · standard survey · No actual harm, potential for minimal harm

C
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below4 of 5
Health inspectionBased on the last three inspection cycles3 of 5
StaffingNurse hours per resident, adjusted for how sick residents are5 of 5
Quality measuresResident outcomes reported by the home2 of 5
Nurse hours per resident per dayReported by the home to CMS4.32556
Nursing staff turnoverShare of nursing staff who left in a year35.1%
Penalties

What Medicare has fined this home

FinesCivil money penalties imposed by CMS2
Total fined$30,494
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one2
Ownership

Who owns Westminster Village Health

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
PHIOrganization100%since 02/11/1997
BOWSER, NICOLEIndividualNOT APPLICABLEsince 08/01/2011
VINETTE-CLAY, MELISSAIndividualNOT APPLICABLEsince 04/19/2010
BIRDSALL, JAMESIndividualNOT APPLICABLEsince 01/01/2023
CHOTTINER, LAWRENCEIndividualNOT APPLICABLEsince 01/01/2023
ELLIOTT, BRENDAIndividualNOT APPLICABLEsince 12/31/2021
GOLDSTEIN, TERRYIndividualNOT APPLICABLEsince 01/01/2018
KELLY, SHARONIndividualNOT APPLICABLEsince 01/01/2011
KINARD, JOSEPHIndividualNOT APPLICABLEsince 01/01/2021
PAXTON, STUARTIndividualNOT APPLICABLEsince 01/01/2019
REIMANN, SUSANIndividualNOT APPLICABLEsince 01/01/2016
RHODES, CHERYLIndividualNOT APPLICABLEsince 01/01/2024

Part of the PRESBYTERIAN SENIOR LIVING group.

Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Westminster Village Health a question

This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.

What is needed

Westminster Village Health has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 3027443527 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 085032.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction