Autumn Lake Healthcare at Cromwell
Cromwell · 0.7 mi · 175 beds
Citations0Substantiated0
Pilgrim Manor
52 MISSIONARY RD, Cromwell, CT, 06416
Nursing home60 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 6 deficiencies against Pilgrim Manor in Cromwell, Connecticut at its most recent standard inspection on 2024-04-23, 3 of them arising from complaints. 1 finding has been recorded at the actual-harm level. Medicare has fined it 1 time, totalling $12,048. Medicare rates it 5 out of 5 overall.
5 / 5Medicare overall rating
60certified beds
6deficiencies at the last inspection
0immediate-jeopardy findings on record
1actual-harm findings on record
1federal fines, $12,048
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.1
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.14
Potential for minimal harmThe least serious band.1
Most recentDDDDDGDDDDDDDDBE
The last 16 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · F0550 · 2025-05-01 · from a complaint · No actual harm, potential for more than minimal harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2025-05-01 · from a complaint · No actual harm, potential for more than minimal harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0610 · 2025-05-01 · from a complaint · No actual harm, potential for more than minimal harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · F0656 · 2025-05-01 · from a complaint · No actual harm, potential for more than minimal harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · F0656 · 2024-05-24 · from a complaint · No actual harm, potential for more than minimal harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2024-04-23 · from a complaint · Actual harm to a resident
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · F0655 · 2024-04-23 · standard survey · No actual harm, potential for more than minimal harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · F0658 · 2024-04-23 · from a complaint · No actual harm, potential for more than minimal harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · F0684 · 2024-04-23 · from a complaint · No actual harm, potential for more than minimal harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · F0686 · 2024-04-23 · standard survey · No actual harm, potential for more than minimal harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · F0695 · 2024-04-23 · standard survey · No actual harm, potential for more than minimal harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2020-01-31 · standard survey · No actual harm, potential for more than minimal harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0610 · 2020-01-31 · standard survey · No actual harm, potential for more than minimal harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · F0656 · 2020-01-31 · standard survey · No actual harm, potential for more than minimal harm
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies · F0640 · 2020-01-31 · standard survey · No actual harm, potential for minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2019-03-07 · standard survey · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below5 of 5
Health inspectionBased on the last three inspection cycles4 of 5
StaffingNurse hours per resident, adjusted for how sick residents are5 of 5
Quality measuresResident outcomes reported by the home5 of 5
Nurse hours per resident per dayReported by the home to CMS3.94234
Nursing staff turnoverShare of nursing staff who left in a year37.7%
Penalties
What Medicare has fined this home
FinesCivil money penalties imposed by CMS1
Total fined$12,048
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one1
Ownership
Who owns Pilgrim Manor
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| COVENANT LIVING COMMUNITIES & SERVICES | Organization | 100% | since 01/03/2014 |
| CUNLIFFE, TERRI | Individual | NOT APPLICABLE | since 03/19/2009 |
| HOLT, JODY | Individual | NOT APPLICABLE | since 06/02/2017 |
| AAGAARD, JON | Individual | NOT APPLICABLE | since 07/01/2013 |
| CHRISTENSEN, PAMELA | Individual | NOT APPLICABLE | since 07/01/2013 |
| EASTBURG, MARK | Individual | NOT APPLICABLE | since 07/01/2013 |
| ESPINOSA, MARC | Individual | NOT APPLICABLE | since 07/01/2013 |
| HODGKINSON, DONALD | Individual | NOT APPLICABLE | since 07/01/2013 |
| MANLOVE, MATT | Individual | NOT APPLICABLE | since 07/01/2017 |
| OXENDALE, ROGER | Individual | NOT APPLICABLE | since 07/01/2017 |
| STANTE, MARLENE | Individual | NOT APPLICABLE | since 07/01/2013 |
| VINING, ANNE | Individual | NOT APPLICABLE | since 07/01/2013 |
Part of the COVENANT LIVING group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Portland Care & Rehab Centre, INC
Portland · 2.0 mi · 65 beds
Citations0Substantiated0
Apple Rehab Cromwell
Cromwell · 3.1 mi · 85 beds
Citations0Substantiated0
Water's Edge Center for Health & Rehab
Middletown · 3.2 mi · 150 beds
Citations0Substantiated0
Wadsworth Glen Health Care and Rehabilitation Cent
Middletown · 3.4 mi · 102 beds
Citations0Substantiated0
John L. Levitow Health Care Center
Rocky Hill · 3.6 mi · 125 beds
Citations0Substantiated0
Contact
Ask Pilgrim Manor a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 075306.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction