Touchpoints at Manchester
Manchester · 0.8 mi · 127 beds
Citations0Substantiated0
Manchester Rehabilitation and Healthcare Center
385 W CENTER ST, Manchester, CT, 06040
Nursing home126 licensed beds0 citations on record
5 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 13 deficiencies against Manchester Rehabilitation and Healthcare Center in Manchester, Connecticut at its most recent standard inspection on 2026-03-16, 3 of them arising from complaints. 1 finding has been recorded at the actual-harm level. Medicare has fined it 1 time, totalling $12,735. Medicare rates it 4 out of 5 overall.
4 / 5Medicare overall rating
126certified beds
13deficiencies at the last inspection
0immediate-jeopardy findings on record
1actual-harm findings on record
1federal fines, $12,735
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.1
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.22
Potential for minimal harmThe least serious band.2
Most recentGDEEEDDDDDDDBDDDDDDD
The last 20 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · F0686 · 2026-03-25 · from a complaint · Actual harm to a resident
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · F0580 · 2026-03-25 · from a complaint · No actual harm, potential for more than minimal harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · F0755 · 2026-03-16 · standard survey · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2026-03-16 · standard survey · No actual harm, potential for more than minimal harm
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Infection Control Deficiencies · F0882 · 2026-03-16 · standard survey · No actual harm, potential for more than minimal harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0600 · 2026-03-16 · standard survey · No actual harm, potential for more than minimal harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2026-03-16 · standard survey · No actual harm, potential for more than minimal harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0610 · 2026-03-16 · standard survey · No actual harm, potential for more than minimal harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · F0686 · 2026-03-16 · standard survey · No actual harm, potential for more than minimal harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · F0761 · 2026-03-16 · standard survey · No actual harm, potential for more than minimal harm
Provide or obtain dental services for each resident.
Quality of Life and Care Deficiencies · F0791 · 2026-03-16 · standard survey · No actual harm, potential for more than minimal harm
Implement a program that monitors antibiotic use.
Infection Control Deficiencies · F0881 · 2026-03-16 · standard survey · No actual harm, potential for more than minimal harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · F0641 · 2026-03-16 · standard survey · No actual harm, potential for minimal harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · F0684 · 2025-11-19 · from a complaint · No actual harm, potential for more than minimal harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · F0686 · 2024-09-30 · from a complaint · No actual harm, potential for more than minimal harm
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies · F0552 · 2024-08-26 · from a complaint · No actual harm, potential for more than minimal harm
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · F0578 · 2024-05-22 · standard survey · No actual harm, potential for more than minimal harm
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies · F0676 · 2024-05-22 · standard survey · No actual harm, potential for more than minimal harm
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · F0730 · 2024-05-22 · standard survey · No actual harm, potential for more than minimal harm
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · F0758 · 2024-05-22 · standard survey · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below4 of 5
Health inspectionBased on the last three inspection cycles3 of 5
StaffingNurse hours per resident, adjusted for how sick residents are3 of 5
Quality measuresResident outcomes reported by the home5 of 5
Nurse hours per resident per dayReported by the home to CMS3.83606
Nursing staff turnoverShare of nursing staff who left in a year42.4%
Penalties
What Medicare has fined this home
FinesCivil money penalties imposed by CMS1
Total fined$12,735
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one1
Ownership
Who owns Manchester Rehabilitation and Healthcare Center
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| CT-3 OPERATIONS HOLDINGS LLC | Organization | 100% | since 07/27/2022 |
| JMH FAMILY LLC | Organization | NO PERCENTAGE PROVIDED | since 07/27/2022 |
| JMH FAMILY TRUST | Organization | NO PERCENTAGE PROVIDED | since 07/27/2022 |
| MALT FAMILY TRUST | Organization | NO PERCENTAGE PROVIDED | since 07/27/2022 |
| MLS FAMILY LLC | Organization | NO PERCENTAGE PROVIDED | since 07/27/2022 |
| MLS FAMILY TRUST | Organization | NO PERCENTAGE PROVIDED | since 07/27/2022 |
| SGS 2010 FAMILY TRUST | Organization | NO PERCENTAGE PROVIDED | since 07/27/2022 |
| SGS FAMILY LLC | Organization | NO PERCENTAGE PROVIDED | since 07/27/2022 |
| SGS FAMILY TRUST | Organization | NO PERCENTAGE PROVIDED | since 07/27/2022 |
| TYH 2017 TRUST | Organization | NO PERCENTAGE PROVIDED | since 07/27/2022 |
| GOLDBERGER, SHLOMO | Individual | NOT APPLICABLE | since 07/27/2022 |
| BAK, PINCHOS | Individual | NOT APPLICABLE | since 07/27/2022 |
Part of the ATLAS HEALTHCARE group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Westside Care Center
Manchester · 0.8 mi · 162 beds
Citations0Substantiated0
Glastonbury Center for Health & Rehabilitation
Glastonbury · 3.6 mi · 105 beds
Citations0Substantiated0
Civita Care Center at Salmon Brook
Glastonbury · 4.7 mi · 130 beds
Citations0Substantiated0
Riverside Health & Rehabilitation Center
East Hartford · 5.3 mi · 345 beds
Citations0Substantiated0
Contact
Ask Manchester Rehabilitation and Healthcare Center a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 075333.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction