Hoen's Care Home
Santa Rosa · 0.2 mi · 6 beds
Citations1Substantiated1
Santa Rosa Post Acute
4650 HOEN AVENUE, Santa Rosa, CA, 95405
Nursing home99 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 16 deficiencies against Santa Rosa Post Acute in Santa Rosa, California at its most recent standard inspection on 2025-09-12, 6 of them arising from complaints. 1 finding has been recorded at the actual-harm level. Medicare has fined it 1 time, totalling $10,166. Medicare rates it 3 out of 5 overall.
3 / 5Medicare overall rating
99certified beds
16deficiencies at the last inspection
0immediate-jeopardy findings on record
1actual-harm findings on record
1federal fines, $10,166
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.1
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.50
Potential for minimal harmThe least serious band.0
Most recentEDDDDEEEEDDDDDDEFFDD
The last 20 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2026-03-11 · from a complaint · No actual harm, potential for more than minimal harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0600 · 2026-03-11 · from a complaint · No actual harm, potential for more than minimal harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0600 · 2026-02-06 · from a complaint · No actual harm, potential for more than minimal harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · F0550 · 2025-12-26 · from a complaint · No actual harm, potential for more than minimal harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · F0755 · 2025-12-26 · from a complaint · No actual harm, potential for more than minimal harm
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · F0730 · 2025-09-12 · standard survey · No actual harm, potential for more than minimal harm
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Quality of Life and Care Deficiencies · F0741 · 2025-09-12 · standard survey · No actual harm, potential for more than minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2025-09-12 · standard survey · No actual harm, potential for more than minimal harm
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · F0925 · 2025-09-12 · standard survey · No actual harm, potential for more than minimal harm
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · F0655 · 2025-09-12 · standard survey · No actual harm, potential for more than minimal harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · F0684 · 2025-09-12 · standard survey · No actual harm, potential for more than minimal harm
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · F0697 · 2025-09-12 · standard survey · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2025-09-12 · standard survey · No actual harm, potential for more than minimal harm
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · F0919 · 2025-09-12 · standard survey · No actual harm, potential for more than minimal harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · F0921 · 2025-09-12 · standard survey · No actual harm, potential for more than minimal harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · F0658 · 2025-09-02 · from a complaint · No actual harm, potential for more than minimal harm
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0607 · 2025-05-02 · from a complaint · No actual harm, potential for more than minimal harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0610 · 2025-05-02 · from a complaint · No actual harm, potential for more than minimal harm
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0607 · 2025-04-25 · from a complaint · No actual harm, potential for more than minimal harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2025-04-25 · from a complaint · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below3 of 5
Health inspectionBased on the last three inspection cycles2 of 5
StaffingNurse hours per resident, adjusted for how sick residents are4 of 5
Quality measuresResident outcomes reported by the home5 of 5
Nurse hours per resident per dayReported by the home to CMS3.97624
Nursing staff turnoverShare of nursing staff who left in a year30.6%
Penalties
What Medicare has fined this home
FinesCivil money penalties imposed by CMS1
Total fined$10,166
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one1
Ownership
Who owns Santa Rosa Post Acute
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| PROVIDENCE GROUP WINE COUNTRY LLC | Organization | 100% | since 12/16/2016 |
| PROVIDENCE GROUP NH, LLC | Organization | 100% | since 06/30/2023 |
| PICETTI, DOMINIC | Individual | NOT APPLICABLE | since 03/01/2024 |
| BILLS, KEVAN | Individual | NOT APPLICABLE | since 02/01/2022 |
| APT, FREDERICK | Individual | NOT APPLICABLE | since 01/01/2024 |
| HANCOCK, MARK | Individual | NOT APPLICABLE | since 01/01/2024 |
| JERGENSEN, JOSHUA | Individual | NOT APPLICABLE | since 01/01/2024 |
| MITCHELL, JOHN | Individual | NOT APPLICABLE | since 01/01/2024 |
| BILLS, KEVAN | Individual | NOT APPLICABLE | since 02/01/2022 |
Part of the PACS GROUP group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Forever Sarahs Elderly Care Corp
Santa Rosa · 0.2 mi · 4 beds
Citations10Substantiated10
La Bella Manor
Santa Rosa · 0.3 mi · 4 beds
CitationsNoneSubstantiated0
Summerfield Health Care Center
Santa Rosa · 0.3 mi · 70 beds
Citations0Substantiated0
Grand Cru Senior Care Corp
Santa Rosa · 0.3 mi · 6 beds
Citations3Substantiated2
Summerfield Home Care
Santa Rosa · 0.3 mi · 6 beds
CitationsNoneSubstantiated0
Contact
Ask Santa Rosa Post Acute a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 055854.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction