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Carlton Plaza of San Jose

380 Branham Lane, San Jose, CA, 95136

Residential care home for the elderly183 licensed beds1 citation on record
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6 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. State records show 1 Type A citation against Carlton Plaza of San Jose in San Jose, California, arising from complaint investigations. Type A is the state's most serious category. Of 16 complaint allegations investigated, 1 was substantiated. State licensing has visited 24 times, most recently on 5/20/2026.

183licensed beds
1Type A citations, from complaints
0Type B citations, from complaints
1 / 16allegations substantiated
24visits on record
On the licence

What this home is licensed to accept

Limits the state set on the licence — not services the operator advertises.

Non-ambulatory · up to 130

FIRE CLEARANCE FOR LOCKED PERIMETER FENCES. BEDRIDDEN GRANTED FOR THREE (3) RESIDENTS ON FIRST FLOOR. 130 NONAMBULATORY RESIDENTS WITH SIX (6) ON THIRD FLOOR.THIS LICENSE IS SUBJECT TO THE TERMS AND

Inspection history

How often has the state visited, and what did it find?

California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.

Complaint investigationsWhere the state's headline citation figure comes from11 visits · 1 A
Routine inspectionsScheduled licensing visits5 visits · no citations
Other visitsFollow-ups, incident visits and case management8 visits · 2 B
Complaints

What did complaint investigations find?

SubstantiatedInvestigators found the allegation to be true1
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation3
UnfoundedDetermined not to have happened12
On file

Reports held by the state

25 reports, newest first. Each one opens in full — the inspector’s own account of the visit, not our summary of it.

Facility Evaluation Report08/04/2026
Facility Evaluation Report05/20/2026
Complaint Investigation Report05/20/2026
Complaint Investigation Report01/28/2026
Facility Evaluation Report01/23/2026
Complaint Investigation Report01/16/2026
Complaint Investigation Report01/09/2026
Facility Evaluation Report09/15/2025
Facility Evaluation Report08/06/2025
Complaint Investigation Report08/05/2025
Complaint Investigation Report07/07/2025
Complaint Investigation Report10/31/2024
Complaint Investigation Report09/18/2024
Complaint Investigation Report09/18/2024
Facility Evaluation Report09/12/2024
Facility Evaluation Report05/30/2024
Facility Evaluation Report05/10/2024
Facility Evaluation Report11/06/2023
Complaint Investigation Report11/18/2022
Complaint Investigation Report11/08/2022
Facility Evaluation Report09/13/2022
Facility Evaluation Report08/24/2022
Facility Evaluation Report08/11/2022
Complaint Investigation Report09/17/2021
Facility Evaluation Report09/15/2021
Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Carlton Plaza of San Jose a question

Goes to this facility alone. We take no commission if you move in, so we have no reason to steer you anywhere.

What is needed

Goes to this facility only. We do not sell your details, and no other operator is copied in.

Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-20. Facility number 435200727.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction