{
 "id": "435200727",
 "kind": "rcfe",
 "kind_label": "Residential care home for the elderly",
 "name": "Carlton Plaza of San Jose",
 "slug": "carlton-plaza-of-san-jose",
 "path": "/ca/santa-clara/san-jose/carlton-plaza-of-san-jose",
 "address": {
  "street": "380 Branham Lane",
  "city": "San Jose",
  "county": "Santa Clara",
  "state": "CA",
  "zip": "95136"
 },
 "phone": "(408) 972-1400",
 "coords": [
  37.26587,
  -121.84583
 ],
 "capacity": 183,
 "status": "Licensed",
 "licensee": "CARLTON SENIOR LIVING, LLC",
 "administrator": "Shantela Yadao",
 "licensed_since": "9/22/1999",
 "last_visit": "5/20/2026",
 "visits_total": 24,
 "citations": {
  "type_a": 1,
  "type_b": 0,
  "basis": "complaint investigations"
 },
 "citations_by_visit_type": {
  "complaint": {
   "visits": 11,
   "type_a": 1,
   "type_b": 0
  },
  "inspection": {
   "visits": 5,
   "type_a": 0,
   "type_b": 0
  },
  "other": {
   "visits": 8,
   "type_a": 0,
   "type_b": 2
  }
 },
 "allegations": {
  "substantiated": 1,
  "inconclusive": 0,
  "unsubstantiated": 3,
  "unfounded": 12,
  "investigated": 16
 },
 "capabilities": {
  "non_ambulatory": 130
 },
 "capabilities_raw": "FIRE CLEARANCE FOR LOCKED PERIMETER FENCES. BEDRIDDEN GRANTED FOR     THREE (3) RESIDENTS ON FIRST FLOOR. 130 NONAMBULATORY RESIDENTS WITH  SIX (6) ON THIRD FLOOR.THIS LICENSE IS SUBJECT TO THE TERMS AND",
 "reports_on_file": 25,
 "reports": [
  {
   "date": "08/04/2026",
   "title": "Facility Evaluation Report",
   "type": "Inspection",
   "inx": 24
  },
  {
   "date": "05/20/2026",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 21
  },
  {
   "date": "05/20/2026",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 22
  },
  {
   "date": "01/28/2026",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 20
  },
  {
   "date": "01/23/2026",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 18
  },
  {
   "date": "01/16/2026",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 23
  },
  {
   "date": "01/09/2026",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 19
  },
  {
   "date": "09/15/2025",
   "title": "Facility Evaluation Report",
   "type": "Inspection",
   "inx": 17
  },
  {
   "date": "08/06/2025",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 16
  },
  {
   "date": "08/05/2025",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 7
  },
  {
   "date": "07/07/2025",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 6
  },
  {
   "date": "10/31/2024",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 5
  },
  {
   "date": "09/18/2024",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 3
  },
  {
   "date": "09/18/2024",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 4
  },
  {
   "date": "09/12/2024",
   "title": "Facility Evaluation Report",
   "type": "Inspection",
   "inx": 15
  },
  {
   "date": "05/30/2024",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 14
  },
  {
   "date": "05/10/2024",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 13
  },
  {
   "date": "11/06/2023",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 12
  },
  {
   "date": "11/18/2022",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 2
  },
  {
   "date": "11/08/2022",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 1
  },
  {
   "date": "09/13/2022",
   "title": "Facility Evaluation Report",
   "type": "Inspection",
   "inx": 11
  },
  {
   "date": "08/24/2022",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 10
  },
  {
   "date": "08/11/2022",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 9
  },
  {
   "date": "09/17/2021",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 0
  },
  {
   "date": "09/15/2021",
   "title": "Facility Evaluation Report",
   "type": "Inspection",
   "inx": 8
  }
 ],
 "source": {
  "name": "California Department of Social Services, Community Care Licensing — facility transparency record",
  "retrieved": "2026-08-20",
  "licence_number": "435200727"
 }
}