Thekey of California, LLC
Palo Alto · 0.2 mi
CitationsNoneSubstantiated0
Ivy Park at Palo Alto
2701 el Camino Real, Palo Alto, CA, 94306
Residential care home for the elderly97 licensed beds1 citation on recordHospice waiver
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. State records show 1 Type A citation against Ivy Park at Palo Alto in Palo Alto, California, arising from complaint investigations. Type A is the state's most serious category. Of 24 complaint allegations investigated, 1 was substantiated. State licensing has visited 16 times, most recently on 8/27/2025.
97licensed beds
1Type A citations, from complaints
0Type B citations, from complaints
1 / 24allegations substantiated
16visits on record
On the licence
What this home is licensed to accept
Limits the state set on the licence — not services the operator advertises.
Hospice waiver · 18 bedsAge 60 and overDementia care
AGE RANGE 60 AND OVER. ALL MAY BE NON-AMBULATORY. DEMENTIA SPECIAL CARE. SUBJECT TO THE TERMS AND CONDITIONS OF THE HOSPICE WAIVER FOR 18 RESIDENTS. FIRE CLEARANCE GRANTED FOR 10 BEDRIDDEN. APPROVED
Inspection history
How often has the state visited, and what did it find?
California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.
Complaint investigationsWhere the state's headline citation figure comes from11 visits · 1 A
Routine inspectionsScheduled licensing visits2 visits · no citations
Other visitsFollow-ups, incident visits and case management3 visits · 3 B
Complaints
What did complaint investigations find?
SubstantiatedInvestigators found the allegation to be true1
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation22
UnfoundedDetermined not to have happened1
On file
Reports held by the state
17 reports, newest first. Each one opens in full — the inspector’s own account of the visit, not our summary of it.
Complaint Investigation Report08/27/2025
Complaint Investigation Report03/27/2025
Complaint Investigation Report12/05/2024
Complaint Investigation Report12/05/2024
Facility Evaluation Report12/05/2024
Facility Evaluation Report11/15/2024
Complaint Investigation Report11/07/2024
Complaint Investigation Report11/01/2024
Complaint Investigation Report09/06/2024
Facility Evaluation Report08/28/2024
Facility Evaluation Report10/25/2023
Complaint Investigation Report10/18/2023
Complaint Investigation Report07/06/2023
Complaint Investigation Report06/22/2023
Facility Evaluation Report08/29/2022
Complaint Investigation Report10/29/2021
Complaint Investigation Report10/07/2021
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Homewatch Caregivers of Los Altos
Palo Alto · 0.4 mi
CitationsNoneSubstantiated0
Amicare Services INC.
Palo Alto · 0.7 mi
CitationsNoneSubstantiated0
IV Caregivers Services LLC
Palo Alto · 0.8 mi
CitationsNoneSubstantiated0
Palo Alto Commons
Palo Alto · 1.1 mi · 250 beds
Citations1Substantiated1
Channing House
Palo Alto · 1.7 mi · 264 beds
Citations1Substantiated1
Contact
Ask Ivy Park at Palo Alto a question
Goes to this facility alone. We take no commission if you move in, so we have no reason to steer you anywhere.
Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-20. Facility number 435202623.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction