Senior Care Records.

Facility Evaluation Report

Ivy Park at Palo Alto, Palo Alto12/05/2024Licence 435202623

Capacity97
Census67
Date signed12/05/2024 03:43:09 PM
The inspector’s account

Licensing Program Analyst (LPA) Marrufo conducted an unannounced Case Management visit and met with Stephanie Brice, Administrator.

LPA Marrufo obtained a copy of the facility California Residential Care Theft & Loss Policy and Procedure document. The documents states on page 1, “2. THEFT & LOSS – The Community shall document the loss or theft of personal property (in accordance with Section 2.A, below) with a then-current value of $25.00 or more within 72 hours of the Community’s discovery of such loss or theft.” The document states on page 2, “7. POSTING – This Policy shall be posted in a location easily visible to the residents of the Community.”

The facility submitted an LIC624 Unusual Incident/Injury Report to the Department on 05/26/2023. The report stated that on 05/21/2023, resident R1 reported that $400 was missing from R1’s apartment.

LPA Marrufo obtained a Progress Note for resident R1 dated 06/22/2023. The Progress Note stated that resident R1 reported to facility staff that a diamond ring belonging to R1 and R1’s spouse, R2, was missing.

During visit on 06/30/2023, LPA reviewed resident and facility records as part of a complaint investigation visit. LPA observed that there was no LIC9060 Theft and Loss Record form completed for the missing $400 and diamond ring that belonged to R1 and R2.

During visit on 07/10/2023, LPA interviewed Administrator Kathleen Olson, who stated that there is no Theft and Loss Policy posted in the facility. LPA did not observe a Theft and Loss Policy posted during visit.

Deficiencies were made as per California Code of Regulations Title 22. See LIC809-D page for more information. This report was reviewed with Administrator Stephanie Brice and a copy of this report and appeal rights were provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction