Webster House
Palo Alto · 0.8 mi · 54 beds
CitationsNoneSubstantiated0
Silver Oaks
16 Coleman Place, Menlo Park, CA, 94025
Residential care home for the elderly43 licensed beds3 citations on recordHospice waiver
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. State records show 2 Type A and 1 Type B citations against Silver Oaks in Menlo Park, California, arising from complaint investigations. Type A is the state's most serious category. Of 47 complaint allegations investigated, 3 were substantiated. State licensing has visited 41 times, most recently on 4/30/2026.
43licensed beds
2Type A citations, from complaints
1Type B citations, from complaints
3 / 47allegations substantiated
41visits on record
On the licence
What this home is licensed to accept
Limits the state set on the licence — not services the operator advertises.
Non-ambulatory · up to 43Bedridden · up to 43Hospice waiverAge 60 and over
AGE RANGE 60 AND OVER. APPROVED FOR 43 NON-AMBULATORY, OF WHICH 43 MAY BE BEDRIDDEN. HOSPICE WAIVER APPROVED FOR 15 RESIDENTS.
Inspection history
How often has the state visited, and what did it find?
California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.
Complaint investigationsWhere the state's headline citation figure comes from26 visits · 2 A · 1 B
Routine inspectionsScheduled licensing visits4 visits · no citations
Other visitsFollow-ups, incident visits and case management11 visits · 5 B
Complaints
What did complaint investigations find?
SubstantiatedInvestigators found the allegation to be true3
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation34
UnfoundedDetermined not to have happened10
On file
Reports held by the state
38 reports, newest first. Each one opens in full — the inspector’s own account of the visit, not our summary of it.
Complaint Investigation Report04/30/2026
Facility Evaluation Report03/12/2026
Facility Evaluation Report01/30/2026
Facility Evaluation Report01/08/2026
Complaint Investigation Report01/08/2026
Facility Evaluation Report12/10/2025
Complaint Investigation Report08/13/2025
Facility Evaluation Report07/09/2025
Complaint Investigation Report03/18/2025
Complaint Investigation Report12/26/2024
Complaint Investigation Report10/22/2024
Complaint Investigation Report09/20/2024
Facility Evaluation Report07/05/2024
Complaint Investigation Report04/18/2024
Complaint Investigation Report04/18/2024
Complaint Investigation Report04/18/2024
Facility Evaluation Report04/18/2024
Facility Evaluation Report03/18/2024
Complaint Investigation Report01/11/2024
Complaint Investigation Report12/29/2023
Complaint Investigation Report11/06/2023
Complaint Investigation Report10/25/2023
Facility Evaluation Report10/25/2023
Complaint Investigation Report10/06/2023
Complaint Investigation Report09/01/2023
Complaint Investigation Report09/01/2023
Complaint Investigation Report08/23/2023
Facility Evaluation Report08/23/2023
Facility Evaluation Report07/31/2023
Complaint Investigation Report07/17/2023
Facility Evaluation Report05/19/2023
Complaint Investigation Report05/12/2023
Facility Evaluation Report04/28/2023
Complaint Investigation Report03/27/2023
Facility Evaluation Report03/22/2022
Complaint Investigation Report03/21/2022
Facility Evaluation Report12/14/2021
Complaint Investigation Report09/02/2021
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Lytton Gardens Community Care
Palo Alto · 0.8 mi · 55 beds
Citations4Substantiated4
Telecare Poplar House
East Palo Alto · 0.9 mi · 4 beds
Citations1Substantiated1
Caring and Pairing
Menlo Park · 1.0 mi
CitationsNoneSubstantiated0
La Selva
Palo Alto · 1.0 mi · 12 beds
Citations1Substantiated1
Ultimate Home Care Services
East Palo Alto · 1.1 mi
CitationsNoneSubstantiated0
Contact
Ask Silver Oaks a question
Goes to this facility alone. We take no commission if you move in, so we have no reason to steer you anywhere.
Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-20. Facility number 415601052.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction