Complaint Investigation Report

Allegation: Staff are operating out of ratio. Based on information obtained in this investigation the facility did operate out of ratio on 7/18/2024, the facility had an incident on 7/18/24, on the night shift. R2 was aggressive with a female staff who was working alone on that evening. R2 assaulted S1 and S1 had no support to redirect R2's assault. The facility had two staff assigned to work that evening but the other staff went home. The facility was out of compliance with Regional Center requirements as well as their own program design. The facility staff should be trained in the importance of maintaining staffing ratios for the safety of residents and staff.