Valley Star Crisis Res. Treatment- Desert Hill
Victorville · 0.5 mi · 16 beds
CitationsNoneSubstantiated0
Knolls West Assisted Living
16890 Green Tree BLVD., Victorville, CA, 92395
Residential care home for the elderly64 licensed beds2 citations on recordHospice waiver
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. State records show 2 Type B citations against Knolls West Assisted Living in Victorville, California, arising from complaint investigations. Of 30 complaint allegations investigated, 2 were substantiated. State licensing has visited 18 times, most recently on 6/9/2026.
64licensed beds
0Type A citations, from complaints
2Type B citations, from complaints
2 / 30allegations substantiated
18visits on record
On the licence
What this home is licensed to accept
Limits the state set on the licence — not services the operator advertises.
Non-ambulatory · up to 64Hospice waiver · 17 beds
64 NON-AMBULATORY. HOSPICE WAIVER FOR 17
Inspection history
How often has the state visited, and what did it find?
California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.
Complaint investigationsWhere the state's headline citation figure comes from10 visits · 2 B
Routine inspectionsScheduled licensing visits5 visits · no citations
Other visitsFollow-ups, incident visits and case management3 visits · 1 A · 3 B
Complaints
What did complaint investigations find?
SubstantiatedInvestigators found the allegation to be true2
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation23
UnfoundedDetermined not to have happened5
On file
Reports held by the state
14 reports, newest first. Each one opens in full — the inspector’s own account of the visit, not our summary of it.
Facility Evaluation Report06/04/2026
Facility Evaluation Report05/04/2026
Facility Evaluation Report05/04/2026
Complaint Investigation Report04/13/2026
Complaint Investigation Report02/23/2026
Complaint Investigation Report12/17/2025
Facility Evaluation Report08/08/2025
Complaint Investigation Report12/09/2024
Facility Evaluation Report08/22/2024
Facility Evaluation Report10/27/2023
Facility Evaluation Report07/31/2023
Complaint Investigation Report11/04/2022
Complaint Investigation Report10/12/2022
Facility Evaluation Report06/08/2022
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Sierra Vista
Victorville · 0.6 mi · 99 beds
CitationsNoneSubstantiated0
Jubilee Home
Victorville · 0.8 mi · 3 beds
CitationsNoneSubstantiated0
Hidden Valley Assisted Living
Victorville · 1.1 mi · 6 beds
CitationsNoneSubstantiated0
Platinum Skill Professionals, INC.
Victorville · 1.1 mi · 6 beds
CitationsNoneSubstantiated0
Chantilly Lace Manor IV
Victorville · 1.1 mi · 6 beds
Citations6Substantiated6
Contact
Ask Knolls West Assisted Living a question
Goes to this facility alone. We take no commission if you move in, so we have no reason to steer you anywhere.
Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-20. Facility number 366426335.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction