Senior Care Records.

Facility Evaluation Report

Knolls West Assisted Living, Victorville08/08/2025Licence 366426335

Capacity64
Census52
Date signed08/08/2025 11:14:17 AM
Name of licensing program analystEldin Serrano
Name of licensing program managerKaren Clemons
The inspector’s account

On 8/08/2025 at 09:10 AM, Licensing Program Analysts (LPAs) Eldin Serrano and Magda Malcore made an unannounced visit to the facility. The purpose of the visit was to conduct a required comprehensive annual inspection LPAs met with Administrator Terronsay Whaley and was granted entry to the facility.

The facility is a thirty two (32) bedrooms with thirty two (32) bathroom facility with a kitchen/dining area, living room/activity room. The facility is Residential Care Facility for the Elderly (RCFE). The facility is licensed for a capacity of sixty four (64) non-ambulatory and seventeen (17) hospice care and the current census is fifty two (52) residents. LPAs was accompanied by Staff #5 to conduct a general overall inspection, which included, but was not limited to, the following:

Physical Plant: The facility is operating in the capacity approved by Community Care Licensing Division (CCLD). There are no obstructions to indoor and outdoor passageways. The facility is maintained at a comfortable temperature of 76 degrees Fahrenheit. LPAs inspected resident bedrooms; they are equipped with required furniture such as: mattresses, nightstands, storage space, and sufficient lighting; bathrooms were clean, and appliances were operating appropriately. LPAs observed sufficient furniture and lighting throughout the facility. LPAs measured and observed the water temperatures in the bathroom to be at 105 degrees F at Room #26. The facility is equipped with operating smoke detectors and carbon monoxide alarms. Fire extinguishers were also observed at the facility. Posters such as personal rights, the CCLD complaint poster, labor laws, and the disaster plan were posted in a common area.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction