Complaint Investigation Report

Allegation #7- Staff does not permit residents to participate in activities

LPA interviewed staff, residents and observed that residents can and were participating in activities.

Allegation #8 - Staff verbally abuses clients

LPA interviewed staff and residents based on these interviews the staff does not verbally abuse clients.

During the investigation LPA reviewed documents, interviewed staff and residents and based on the investigation the allegations may have happened or are valid, there is not a preponderance of evidence to prove the all above alleged violations did or did not occur, therefore the allegations are unsubstantiated at this time.

An exit interview was conducted where this report was discussed and provided to Terronsay Whaley Administrator