Myers Home
Ontario · 0.4 mi · 4 beds
CitationsNoneSubstantiated0
Hacienda Living
11412 Telephone Ave, Chino, CA, 91710
Residential care home for the elderly6 licensed beds3 citations on recordHospice waiver
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. State records show 2 Type A and 1 Type B citations against Hacienda Living in Chino, California, arising from complaint investigations. Type A is the state's most serious category. Of 9 complaint allegations investigated, 4 were substantiated. State licensing has visited 8 times, most recently on 5/22/2026.
6licensed beds
2Type A citations, from complaints
1Type B citations, from complaints
4 / 9allegations substantiated
8visits on record
On the licence
What this home is licensed to accept
Limits the state set on the licence — not services the operator advertises.
Hospice waiverAge 60 and over
AGE RANGE 60 AND OVER. APPROVED FOR (6) NON-AMBULATORY, OF WHICH (1) MAY BE BEDRIDDEN. APPROVED HOSPICE WAIVER FOR (2). BEDROOM #2 IS CLEARED FOR BEDRIDDEN.
Inspection history
How often has the state visited, and what did it find?
California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.
Complaint investigationsWhere the state's headline citation figure comes from5 visits · 2 A · 1 B
Routine inspectionsScheduled licensing visits2 visits · no citations
Other visitsFollow-ups, incident visits and case management1 visits · 1 B
Complaints
What did complaint investigations find?
SubstantiatedInvestigators found the allegation to be true4
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation4
UnfoundedDetermined not to have happened1
On file
Reports held by the state
8 reports, newest first. Each one opens in full — the inspector’s own account of the visit, not our summary of it.
Complaint Investigation Report05/22/2026
Facility Evaluation Report05/11/2026
Complaint Investigation Report10/15/2025
Complaint Investigation Report10/15/2025
Complaint Investigation Report01/15/2025
Facility Evaluation Report07/31/2024
Complaint Investigation Report12/14/2023
Facility Evaluation Report07/21/2022
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Jace Guest Home
Chino · 0.5 mi · 15 beds
Citations1Substantiated1
Alyza Home
Montclair · 0.5 mi · 6 beds
CitationsNoneSubstantiated0
Gala Home
Ontario · 0.7 mi · 6 beds
CitationsNoneSubstantiated0
Jackson Home
Chino · 0.7 mi · 4 beds
CitationsNoneSubstantiated0
Applegate Home
Ontario · 0.7 mi · 6 beds
CitationsNoneSubstantiated0
Contact
Ask Hacienda Living a question
Goes to this facility alone. We take no commission if you move in, so we have no reason to steer you anywhere.
Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-20. Facility number 361881151.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction