Assisting Hands Dana Point
San Juan Capistrano · 0.1 mi
CitationsNoneSubstantiated0
San Juan Hills Healthcare Center
31741 RANCHO VIEJO ROAD, San Juan Capistrano, CA, 92675
Nursing home45 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 22 deficiencies against San Juan Hills Healthcare Center in San Juan Capistrano, California at its most recent standard inspection on 2026-01-22, 8 of them arising from complaints. 1 finding has been recorded at the actual-harm level. Medicare rates it 4 out of 5 overall.
4 / 5Medicare overall rating
45certified beds
22deficiencies at the last inspection
0immediate-jeopardy findings on record
1actual-harm findings on record
0federal fines
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.1
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.52
Potential for minimal harmThe least serious band.11
Most recentDDBDEEDDDDDDDDDDBBDD
The last 20 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · F0684 · 2026-05-26 · from a complaint · No actual harm, potential for more than minimal harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · F0761 · 2026-05-26 · from a complaint · No actual harm, potential for more than minimal harm
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · F0732 · 2026-05-26 · from a complaint · No actual harm, potential for minimal harm
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies · F0552 · 2026-04-20 · from a complaint · No actual harm, potential for more than minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2026-01-22 · standard survey · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2026-01-22 · standard survey · No actual harm, potential for more than minimal harm
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · F0554 · 2026-01-22 · standard survey · No actual harm, potential for more than minimal harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · F0656 · 2026-01-22 · standard survey · No actual harm, potential for more than minimal harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · F0657 · 2026-01-22 · standard survey · No actual harm, potential for more than minimal harm
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies · F0694 · 2026-01-22 · standard survey · No actual harm, potential for more than minimal harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · F0695 · 2026-01-22 · standard survey · No actual harm, potential for more than minimal harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · F0698 · 2026-01-22 · standard survey · No actual harm, potential for more than minimal harm
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies · F0700 · 2026-01-22 · standard survey · No actual harm, potential for more than minimal harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · F0804 · 2026-01-22 · standard survey · No actual harm, potential for more than minimal harm
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration Deficiencies · F0838 · 2026-01-22 · standard survey · No actual harm, potential for more than minimal harm
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Environmental Deficiencies · F0909 · 2026-01-22 · standard survey · No actual harm, potential for more than minimal harm
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · F0558 · 2026-01-22 · standard survey · No actual harm, potential for minimal harm
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · F0814 · 2026-01-22 · standard survey · No actual harm, potential for minimal harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · F0580 · 2025-10-15 · from a complaint · No actual harm, potential for more than minimal harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · F0690 · 2025-07-15 · from a complaint · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below4 of 5
Health inspectionBased on the last three inspection cycles3 of 5
StaffingNurse hours per resident, adjusted for how sick residents are4 of 5
Quality measuresResident outcomes reported by the home5 of 5
Nurse hours per resident per dayReported by the home to CMS5.08443
Nursing staff turnoverShare of nursing staff who left in a year36.8%
Ownership
Who owns San Juan Hills Healthcare Center
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| ASRV LLC | Organization | NOT APPLICABLE | since 11/03/2021 |
| ASPEN SKILLED HEALTHCARE INC | Organization | NOT APPLICABLE | since 11/03/2021 |
| SACC LLC | Organization | NOT APPLICABLE | since 11/03/2021 |
| BRADSHAW, JEFFREY | Individual | NOT APPLICABLE | since 11/03/2021 |
| BRADSHAW, PETER | Individual | NOT APPLICABLE | since 07/07/2023 |
| BRADY, VERN | Individual | NOT APPLICABLE | since 11/03/2021 |
| CASE, RYAN | Individual | NOT APPLICABLE | since 11/03/2021 |
| ELSNER, ERIC | Individual | NOT APPLICABLE | since 11/03/2021 |
| KIRKWOOD, JARED | Individual | NOT APPLICABLE | since 11/03/2021 |
| ORGILL, CRAIG | Individual | NOT APPLICABLE | since 11/03/2021 |
| PARTI, RAJESH | Individual | NOT APPLICABLE | since 11/03/2021 |
| PARTI, SHRUTY | Individual | NOT APPLICABLE | since 11/03/2021 |
Part of the ASPEN SKILLED HEALTHCARE group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Capistrano Senior Living
San Juan Capistrano · 0.1 mi · 125 beds
Citations2Substantiated2
Oc Bridges
San Juan Capistrano · 0.2 mi · 50 beds
CitationsNoneSubstantiated0
Serra Sol
San Juan Capistrano · 0.2 mi · 70 beds
Citations8Substantiated8
Adagio San Juan
San Juan Capistrano · 0.4 mi · 6 beds
CitationsNoneSubstantiated0
Serene Behavioral Health
San Juan Capistrano · 0.5 mi · 6 beds
Citations3Substantiated3
Contact
Ask San Juan Hills Healthcare Center a question
This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.
Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 555763.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction