Senior Care Records.

Palm Terrace Healthcare & Rehabilitation Center

24962 CALLE ARAGON, Laguna Hills, CA, 92637

Nursing home99 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 24 deficiencies against Palm Terrace Healthcare & Rehabilitation Center in Laguna Hills, California at its most recent standard inspection on 2026-02-09, 6 of them arising from complaints. 2 findings have been recorded at the actual-harm level. Medicare has fined it 2 times, totalling $33,118. Medicare rates it 3 out of 5 overall.

3 / 5Medicare overall rating
99certified beds
24deficiencies at the last inspection
0immediate-jeopardy findings on record
2actual-harm findings on record
2federal fines, $33,118
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.2
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.41
Potential for minimal harmThe least serious band.7
Most recent

The last 20 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Resident Assessment and Care Planning Deficiencies · F0842 · 2026-02-26 · from a complaint · No actual harm, potential for minimal harm

B

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2026-02-09 · standard survey · Actual harm to a resident

G

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Nursing and Physician Services Deficiencies · F0726 · 2026-02-09 · from a complaint · Actual harm to a resident

G

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0605 · 2026-02-09 · standard survey · No actual harm, potential for more than minimal harm

E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2026-02-09 · standard survey · No actual harm, potential for more than minimal harm

E

Ensure that residents are fully informed and understand their health status, care and treatments.

Resident Rights Deficiencies · F0552 · 2026-02-09 · standard survey · No actual harm, potential for more than minimal harm

D

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Resident Rights Deficiencies · F0584 · 2026-02-09 · standard survey · No actual harm, potential for more than minimal harm

D

PASARR screening for Mental disorders or Intellectual Disabilities

Resident Assessment and Care Planning Deficiencies · F0645 · 2026-02-09 · standard survey · No actual harm, potential for more than minimal harm

D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies · F0656 · 2026-02-09 · standard survey · No actual harm, potential for more than minimal harm

D

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Resident Assessment and Care Planning Deficiencies · F0657 · 2026-02-09 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2026-02-09 · standard survey · No actual harm, potential for more than minimal harm

D

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Quality of Life and Care Deficiencies · F0694 · 2026-02-09 · standard survey · No actual harm, potential for more than minimal harm

D

Provide safe, appropriate pain management for a resident who requires such services.

Quality of Life and Care Deficiencies · F0697 · 2026-02-09 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Pharmacy Service Deficiencies · F0755 · 2026-02-09 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Pharmacy Service Deficiencies · F0757 · 2026-02-09 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure medication error rates are not 5 percent or greater.

Pharmacy Service Deficiencies · F0759 · 2026-02-09 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies · F0761 · 2026-02-09 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Nutrition and Dietary Deficiencies · F0803 · 2026-02-09 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Nutrition and Dietary Deficiencies · F0804 · 2026-02-09 · standard survey · No actual harm, potential for more than minimal harm

D

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Administration Deficiencies · F0849 · 2026-02-09 · standard survey · No actual harm, potential for more than minimal harm

D
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below3 of 5
Health inspectionBased on the last three inspection cycles2 of 5
StaffingNurse hours per resident, adjusted for how sick residents are2 of 5
Quality measuresResident outcomes reported by the home5 of 5
Nurse hours per resident per dayReported by the home to CMS4.33529
Nursing staff turnoverShare of nursing staff who left in a year52.5%
Penalties

What Medicare has fined this home

FinesCivil money penalties imposed by CMS2
Total fined$33,118
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one2
Ownership

Who owns Palm Terrace Healthcare & Rehabilitation Center

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
THE ENSIGN GROUP INCOrganizationNOT APPLICABLEsince 01/30/2006
ESKANDARI, HAMIDIndividualNOT APPLICABLEsince 02/01/2021
LINDSEY, BRYCEIndividualNOT APPLICABLEsince 04/02/2019
WILLITS, ADAMIndividualNOT APPLICABLEsince 07/30/2018
BURNAM, SOONIndividualNOT APPLICABLEsince 01/30/2006
KEETCH, CHADIndividualNOT APPLICABLEsince 03/01/2011
ESKANDARI, HAMIDIndividualNOT APPLICABLEsince 02/01/2021
LINDSEY, BRYCEIndividualNOT APPLICABLEsince 04/02/2019
PORT, BARRYIndividualNOT APPLICABLEsince 10/14/2025
ENSIGN SERVICES INCOrganizationNOT APPLICABLEsince 11/01/2004
WELLTOWER VICTORY II LANDLORD LPOrganizationNOT APPLICABLEsince 08/31/2016
ESKANDARI, HAMIDIndividualNOT APPLICABLEsince 02/01/2021

Part of the THE ENSIGN GROUP group.

Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Palm Terrace Healthcare & Rehabilitation Center a question

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What is needed

Palm Terrace Healthcare & Rehabilitation Center has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 9495879000 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 555257.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction