Complaint Investigation Report

Facility staff are not addressing bed bug infestation.

On 08/25/2023, LPA Richard Reviewed records received: On 08/21/2023, Pest control had sprayed resident room R303 and resident had to leave the room for 4 hours. LPA also conducted records reviews of R1-R2 record (N eeds and service Plan, Pre-Placement Appraisal, and Physician's Report for Residential Care Facility For The Elderly.) (RCFE). and resident deep cleaning schedule. R1-R2 #303 is schedule for Thursday, August 31, 2023. LPA reviewed R1 emergency visit on 08/19/2023, the Nurse stated R1 visit reason: Bite or Sting, no mention of bed bug on the report.

Based on LPA observations, interviews and records reviewed which were conducted. Although the allegation may have happened or valid the preponderance of evidence standard has not been met, therefore the above allegation is found to be Unsubstantiated. California Code of Regulations, Title 22, Division 6 and Chapter 8 .

An exit interview was conducted and a copy of the report was provided to the Executive Director Acosta Janie.