Zamora Residence II
Susanville · 0.3 mi · 6 beds
CitationsNoneSubstantiated0
Lassen Nursing & Rehabilitation Center
2005 RIVER STREET, Susanville, CA, 96130
Nursing home96 licensed beds0 citations on record
5 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 24 deficiencies against Lassen Nursing & Rehabilitation Center in Susanville, California at its most recent standard inspection on 2024-10-24, 14 of them arising from complaints. Medicare rates it 2 out of 5 overall.
2 / 5Medicare overall rating
96certified beds
24deficiencies at the last inspection
0immediate-jeopardy findings on record
0actual-harm findings on record
0federal fines
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.57
Potential for minimal harmThe least serious band.0
Most recentDDDEEEDDDDEDDDEEEDEE
The last 20 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2026-05-21 · from a complaint · No actual harm, potential for more than minimal harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · F0760 · 2026-04-08 · from a complaint · No actual harm, potential for more than minimal harm
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · F0691 · 2026-02-04 · from a complaint · No actual harm, potential for more than minimal harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · F0755 · 2025-09-12 · from a complaint · No actual harm, potential for more than minimal harm
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Nutrition and Dietary Deficiencies · F0800 · 2025-09-12 · from a complaint · No actual harm, potential for more than minimal harm
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies · F0801 · 2025-09-12 · from a complaint · No actual harm, potential for more than minimal harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · F0550 · 2025-09-12 · from a complaint · No actual harm, potential for more than minimal harm
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies · F0637 · 2025-09-12 · from a complaint · No actual harm, potential for more than minimal harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · F0656 · 2025-09-12 · from a complaint · No actual harm, potential for more than minimal harm
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies · F0806 · 2025-09-12 · from a complaint · No actual harm, potential for more than minimal harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · F0842 · 2025-07-17 · from a complaint · No actual harm, potential for more than minimal harm
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0602 · 2025-07-17 · from a complaint · No actual harm, potential for more than minimal harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2025-07-17 · from a complaint · No actual harm, potential for more than minimal harm
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Administration Deficiencies · F0940 · 2025-07-17 · from a complaint · No actual harm, potential for more than minimal harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · F0804 · 2025-04-17 · from a complaint · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2025-04-17 · from a complaint · No actual harm, potential for more than minimal harm
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · F0919 · 2025-04-17 · from a complaint · No actual harm, potential for more than minimal harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · F0690 · 2025-04-17 · from a complaint · No actual harm, potential for more than minimal harm
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · F0725 · 2024-10-24 · standard survey · No actual harm, potential for more than minimal harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · F0804 · 2024-10-24 · standard survey · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below2 of 5
Health inspectionBased on the last three inspection cycles2 of 5
StaffingNurse hours per resident, adjusted for how sick residents are3 of 5
Quality measuresResident outcomes reported by the home2 of 5
Nurse hours per resident per dayReported by the home to CMS3.65126
Nursing staff turnoverShare of nursing staff who left in a year60%
Ownership
Who owns Lassen Nursing & Rehabilitation Center
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| CRESCENT FACILITIES OPERATIONS LLC | Organization | 100% | since 12/19/2006 |
| BERING PROPERTIES LLC | Organization | 6% | since 02/01/2007 |
| JENMAX ENTERPRISES LLC | Organization | 23% | since 02/01/2007 |
| JK-CSH JV LLC | Organization | 12% | since 11/01/2006 |
| MANHATTAN FIVE PARTNERS LLC | Organization | 7% | since 11/01/2006 |
| WIN WIN ENTERPRISES, LLC | Organization | 35% | since 02/01/2007 |
| BH ALLIANCE | Organization | NOT APPLICABLE | since 11/01/2006 |
| THE JACOB WINTNER TRUST | Organization | NOT APPLICABLE | since 11/01/2006 |
| THE WINTNER LIVING TRUST DATED 7/08/1992 | Organization | NOT APPLICABLE | since 02/01/2007 |
| WINTNER, JACOB | Individual | NOT APPLICABLE | since 02/01/2007 |
| BRETSCH, GREGORY | Individual | NOT APPLICABLE | since 02/25/2019 |
| FITZGERALD, LORRIE | Individual | NOT APPLICABLE | since 02/04/2024 |
Part of the CAMBRIDGE HEALTHCARE SERVICES group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
North Valley Services
Susanville · 0.3 mi · 30 beds
CitationsNoneSubstantiated0
Eagle Lake Village
Susanville · 0.5 mi · 76 beds
Citations1Substantiated1
Zamora Residence
Susanville · 0.6 mi · 6 beds
CitationsNoneSubstantiated0
Lassen Life Skills INC.
Susanville · 1.0 mi · 45 beds
CitationsNoneSubstantiated0
Contact
Ask Lassen Nursing & Rehabilitation Center a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 056231.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction