Senior Care Records.

Willows Post Acute

320 NORTH CRAWFORD STREET, Willows, CA, 95988

Nursing home79 licensed beds0 citations on record
LocationOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 4 deficiencies against Willows Post Acute in Willows, California at its most recent standard inspection on 2025-04-03, 3 of them arising from complaints. Medicare rates it 5 out of 5 overall.

5 / 5Medicare overall rating
79certified beds
4deficiencies at the last inspection
0immediate-jeopardy findings on record
0actual-harm findings on record
0federal fines
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.20
Potential for minimal harmThe least serious band.0
Most recent

The last 20 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Honor the resident's right to manage his or her financial affairs.

Resident Rights Deficiencies · F0567 · 2026-02-20 · from a complaint · No actual harm, potential for more than minimal harm

D

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Resident Rights Deficiencies · F0550 · 2025-08-14 · from a complaint · No actual harm, potential for more than minimal harm

E

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Resident Rights Deficiencies · F0550 · 2025-07-30 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies · F0677 · 2025-04-03 · standard survey · No actual harm, potential for more than minimal harm

D

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2024-04-04 · standard survey · No actual harm, potential for more than minimal harm

F

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Resident Rights Deficiencies · F0584 · 2024-04-04 · standard survey · No actual harm, potential for more than minimal harm

E

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies · F0677 · 2024-04-04 · standard survey · No actual harm, potential for more than minimal harm

E

Assist a resident in gaining access to vision and hearing services.

Quality of Life and Care Deficiencies · F0685 · 2024-04-04 · standard survey · No actual harm, potential for more than minimal harm

E

Provide safe, appropriate pain management for a resident who requires such services.

Quality of Life and Care Deficiencies · F0697 · 2024-04-04 · standard survey · No actual harm, potential for more than minimal harm

E

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Quality of Life and Care Deficiencies · F0745 · 2024-04-04 · standard survey · No actual harm, potential for more than minimal harm

E

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies · F0761 · 2024-04-04 · standard survey · No actual harm, potential for more than minimal harm

E

Provide or obtain dental services for each resident.

Quality of Life and Care Deficiencies · F0791 · 2024-04-04 · standard survey · No actual harm, potential for more than minimal harm

E

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Nutrition and Dietary Deficiencies · F0801 · 2024-04-04 · standard survey · No actual harm, potential for more than minimal harm

E

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Nutrition and Dietary Deficiencies · F0803 · 2024-04-04 · standard survey · No actual harm, potential for more than minimal harm

E

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2024-04-04 · standard survey · No actual harm, potential for more than minimal harm

E

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Pharmacy Service Deficiencies · F0755 · 2024-04-04 · standard survey · No actual harm, potential for more than minimal harm

D

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2022-04-07 · standard survey · No actual harm, potential for more than minimal harm

E

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Nutrition and Dietary Deficiencies · F0805 · 2022-04-07 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Nutrition and Dietary Deficiencies · F0806 · 2022-04-07 · standard survey · No actual harm, potential for more than minimal harm

D

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Administration Deficiencies · F0867 · 2022-04-07 · standard survey · No actual harm, potential for more than minimal harm

D
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below5 of 5
Health inspectionBased on the last three inspection cycles4 of 5
StaffingNurse hours per resident, adjusted for how sick residents are2 of 5
Quality measuresResident outcomes reported by the home5 of 5
Nurse hours per resident per dayReported by the home to CMS3.77267
Nursing staff turnoverShare of nursing staff who left in a year38.6%
Ownership

Who owns Willows Post Acute

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
BOLD QUAIL 3 OPERATIONS HOLDINGS, LLCOrganization100%since 08/16/2024
9560 PICO LLCOrganizationNO PERCENTAGE PROVIDEDsince 08/17/2024
BOLD QUAIL 3, LLCOrganizationNO PERCENTAGE PROVIDEDsince 08/16/2024
NEWGEN LLCOrganizationNO PERCENTAGE PROVIDEDsince 08/16/2024
PICO AR LLCOrganizationNO PERCENTAGE PROVIDEDsince 08/17/2024
ROBIN, AARONIndividualNO PERCENTAGE PROVIDEDsince 08/16/2024
TRESS, AVROHOMIndividualNO PERCENTAGE PROVIDEDsince 08/16/2024
ROBIN, AARONIndividualNOT APPLICABLEsince 02/01/2020
TRESS, AVROHOMIndividualNOT APPLICABLEsince 02/01/2020
COLCOL, JOSEPHIndividualNOT APPLICABLEsince 09/09/2019
GARRISON, JAREDIndividualNOT APPLICABLEsince 12/09/2009
SHAW, PAMELAIndividualNOT APPLICABLEsince 06/30/2023

Part of the GENESIS HEALTHCARE group.

Contact

Ask Willows Post Acute a question

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What is needed

Willows Post Acute has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 5309342834 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 555151.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction