Senior Care Records.

Haven of Lake Havasu

2781 OSBORNE DRIVE, Lake Havasu City, AZ, 86406

Nursing home104 licensed beds0 citations on record
1 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 8 deficiencies against Haven of Lake Havasu in Lake Havasu City, Arizona at its most recent standard inspection on 2025-02-14, 3 of them arising from complaints. 2 findings have been recorded at the actual-harm level. Medicare has fined it 1 time, totalling $8,018. CMS currently flags this home for abuse. Medicare rates it 2 out of 5 overall.

2 / 5Medicare overall rating
104certified beds
8deficiencies at the last inspection
0immediate-jeopardy findings on record
2actual-harm findings on record
1federal fines, $8,018
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.2
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.25
Potential for minimal harmThe least serious band.0
Most recent

The last 20 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0600 · 2026-04-20 · from a complaint · No actual harm, potential for more than minimal harm

D

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0600 · 2025-04-01 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2025-02-14 · from a complaint · Actual harm to a resident

G

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Resident Rights Deficiencies · F0578 · 2025-02-14 · standard survey · No actual harm, potential for more than minimal harm

D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies · F0656 · 2025-02-14 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies · F0677 · 2025-02-14 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies · F0761 · 2025-02-14 · standard survey · No actual harm, potential for more than minimal harm

D

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2025-02-14 · standard survey · No actual harm, potential for more than minimal harm

D

Dispose of garbage and refuse properly.

Nutrition and Dietary Deficiencies · F0814 · 2025-02-14 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2024-12-02 · from a complaint · No actual harm, potential for more than minimal harm

D

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0600 · 2024-10-17 · from a complaint · Actual harm to a resident

G

Plan the resident's discharge to meet the resident's goals and needs.

Resident Assessment and Care Planning Deficiencies · F0660 · 2024-08-20 · from a complaint · No actual harm, potential for more than minimal harm

D

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0600 · 2024-06-11 · from a complaint · No actual harm, potential for more than minimal harm

D

Not hire anyone with a finding of abuse, neglect, exploitation, or theft.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0606 · 2023-07-27 · standard survey · No actual harm, potential for more than minimal harm

E

Ensure services provided by the nursing facility meet professional standards of quality.

Resident Assessment and Care Planning Deficiencies · F0658 · 2023-07-27 · standard survey · No actual harm, potential for more than minimal harm

E

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies · F0677 · 2023-07-27 · standard survey · No actual harm, potential for more than minimal harm

E

Provide activities to meet all resident's needs.

Quality of Life and Care Deficiencies · F0679 · 2023-07-27 · standard survey · No actual harm, potential for more than minimal harm

E

Ensure the activities program is directed by a qualified professional.

Quality of Life and Care Deficiencies · F0680 · 2023-07-27 · standard survey · No actual harm, potential for more than minimal harm

E

Provide safe, appropriate pain management for a resident who requires such services.

Quality of Life and Care Deficiencies · F0697 · 2023-07-27 · standard survey · No actual harm, potential for more than minimal harm

E

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Resident Assessment and Care Planning Deficiencies · F0657 · 2023-07-27 · standard survey · No actual harm, potential for more than minimal harm

D
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below2 of 5
Health inspectionBased on the last three inspection cycles1 of 5
StaffingNurse hours per resident, adjusted for how sick residents are2 of 5
Quality measuresResident outcomes reported by the home5 of 5
Nurse hours per resident per dayReported by the home to CMS3.3705
Nursing staff turnoverShare of nursing staff who left in a year52.5%
Penalties

What Medicare has fined this home

FinesCivil money penalties imposed by CMS1
Total fined$8,018
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one1
Ownership

Who owns Haven of Lake Havasu

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
ROBERTSON, BRETTIndividualNOT APPLICABLEsince 06/01/2017
SAMUELIAN, ROBERTIndividualNOT APPLICABLEsince 06/01/2017
SAMUELIAN, SPENCERIndividualNOT APPLICABLEsince 06/01/2017
SAMUELIAN, STEPHENIndividualNOT APPLICABLEsince 06/01/2017
SEASTRAND, JASONIndividualNOT APPLICABLEsince 06/01/2017
WEST, CHRISTIANIndividualNOT APPLICABLEsince 06/01/2017
HAVEN HEALTH PROPERTIES LLCOrganizationNOT APPLICABLEsince 06/01/2017
HAVEN LAKE HAVASU REAL ESTATE LLCOrganizationNOT APPLICABLEsince 06/01/2017
HEALTH GROUP MANAGEMENT LLCOrganizationNOT APPLICABLEsince 11/25/2024
ESPINOSA, STEPHANIEIndividualNOT APPLICABLEsince 10/14/2024
FRAGOSO, LINDSAYIndividualNOT APPLICABLEsince 11/15/2020
LONGHURST, STOCKIndividualNOT APPLICABLEsince 11/15/2020

Part of the HAVEN HEALTH group.

Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Haven of Lake Havasu a question

This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.

What is needed

Haven of Lake Havasu has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 9285055552 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 035240.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction