Senior Care Records.

Heritage Living Center

1175 MORNINGSIDE DRIVE, Conway, AR, 72034

Nursing home140 licensed beds0 citations on record
4 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 5 deficiencies against Heritage Living Center in Conway, Arkansas at its most recent standard inspection on 2025-11-26, 1 of them arising from complaints. Medicare rates it 4 out of 5 overall.

4 / 5Medicare overall rating
140certified beds
5deficiencies at the last inspection
0immediate-jeopardy findings on record
0actual-harm findings on record
0federal fines
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.15
Potential for minimal harmThe least serious band.0
Most recent

The last 15 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Administration Deficiencies · F0838 · 2025-11-26 · standard survey · No actual harm, potential for more than minimal harm

F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2025-11-26 · standard survey · No actual harm, potential for more than minimal harm

E

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2025-11-26 · standard survey · No actual harm, potential for more than minimal harm

E

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Resident Rights Deficiencies · F0550 · 2025-11-26 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.

Quality of Life and Care Deficiencies · F0741 · 2025-08-14 · from a complaint · No actual harm, potential for more than minimal harm

D

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2024-06-05 · standard survey · No actual harm, potential for more than minimal harm

F

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies · F0761 · 2024-06-05 · standard survey · No actual harm, potential for more than minimal harm

E

Keep residents' personal and medical records private and confidential.

Resident Rights Deficiencies · F0583 · 2024-06-05 · standard survey · No actual harm, potential for more than minimal harm

D

Provide safe and appropriate respiratory care for a resident when needed.

Quality of Life and Care Deficiencies · F0695 · 2024-06-05 · standard survey · No actual harm, potential for more than minimal harm

D

Make sure that a working call system is available in each resident's bathroom and bathing area.

Environmental Deficiencies · F0919 · 2024-06-05 · standard survey · No actual harm, potential for more than minimal harm

D

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Resident Rights Deficiencies · F0580 · 2023-09-20 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2023-09-20 · from a complaint · No actual harm, potential for more than minimal harm

D

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2023-05-11 · standard survey · No actual harm, potential for more than minimal harm

F

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Nutrition and Dietary Deficiencies · F0804 · 2023-05-11 · standard survey · No actual harm, potential for more than minimal harm

E

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Quality of Life and Care Deficiencies · F0693 · 2023-05-11 · standard survey · No actual harm, potential for more than minimal harm

D
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below4 of 5
Health inspectionBased on the last three inspection cycles3 of 5
StaffingNurse hours per resident, adjusted for how sick residents are3 of 5
Quality measuresResident outcomes reported by the home5 of 5
Nurse hours per resident per dayReported by the home to CMS3.59513
Nursing staff turnoverShare of nursing staff who left in a year38.3%
Ownership

Who owns Heritage Living Center

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
ANGEL, TAMMYIndividualNOT APPLICABLEsince 05/01/2011
LAMB, LESLIEIndividualNOT APPLICABLEsince 03/14/2017
THOMAS, DARRYLIndividualNOT APPLICABLEsince 05/01/2011
ADAMS, ANTHONYIndividualNOT APPLICABLEsince 05/01/2011
ADAMS, BRYANIndividualNOT APPLICABLEsince 03/22/2011
ELLIS, JOHNIndividualNOT APPLICABLEsince 05/01/2011
KOEHLER, TOBEYIndividualNOT APPLICABLEsince 05/01/2011
DICKSON, JOHNIndividualNOT APPLICABLEsince 08/19/2024
LAMB, LESLIEIndividualNOT APPLICABLEsince 03/14/2017
NAYLOR, DAVIDIndividualNOT APPLICABLEsince 08/19/2024
HERITAGE CENTER INCOrganizationNOT APPLICABLEsince 05/01/2011
INCITE REHAB, LLCOrganizationNOT APPLICABLEsince 08/10/2005

Part of the ANTHONY & BRYAN ADAMS group.

Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Heritage Living Center a question

This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.

What is needed

Heritage Living Center has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 5013277642 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 045308.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction