The Springs Broadway
West Memphis · 0.9 mi · 119 beds
Citations0Substantiated0
The Springs of Avalon
610 SOUTH AVALON ST, West Memphis, AR, 72301
Nursing home85 licensed beds0 citations on record
2 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 6 deficiencies against The Springs of Avalon in West Memphis, Arkansas at its most recent standard inspection on 2025-02-27, 1 of them arising from complaints. Medicare has fined it 1 time, totalling $8,416. Medicare rates it 2 out of 5 overall.
2 / 5Medicare overall rating
85certified beds
6deficiencies at the last inspection
0immediate-jeopardy findings on record
0actual-harm findings on record
1federal fines, $8,416
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.24
Potential for minimal harmThe least serious band.0
Most recentEEEEEDDDFEEEEEEEEFEE
The last 20 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2025-02-27 · standard survey · No actual harm, potential for more than minimal harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · F0761 · 2025-02-27 · standard survey · No actual harm, potential for more than minimal harm
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · F0803 · 2025-02-27 · from a complaint · No actual harm, potential for more than minimal harm
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies · F0805 · 2025-02-27 · standard survey · No actual harm, potential for more than minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2025-02-27 · standard survey · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2025-02-27 · standard survey · No actual harm, potential for more than minimal harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · F0656 · 2024-05-22 · from a complaint · No actual harm, potential for more than minimal harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2024-05-22 · from a complaint · No actual harm, potential for more than minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2024-02-02 · standard survey · No actual harm, potential for more than minimal harm
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Resident Rights Deficiencies · F0575 · 2024-02-02 · standard survey · No actual harm, potential for more than minimal harm
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · F0578 · 2024-02-02 · standard survey · No actual harm, potential for more than minimal harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · F0584 · 2024-02-02 · standard survey · No actual harm, potential for more than minimal harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · F0677 · 2024-02-02 · standard survey · No actual harm, potential for more than minimal harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2024-02-02 · standard survey · No actual harm, potential for more than minimal harm
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · F0692 · 2024-02-02 · standard survey · No actual harm, potential for more than minimal harm
Put firmly secured handrails on each side of hallways.
Environmental Deficiencies · F0924 · 2024-02-02 · standard survey · No actual harm, potential for more than minimal harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · F0684 · 2024-02-02 · from a complaint · No actual harm, potential for more than minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2022-10-28 · standard survey · No actual harm, potential for more than minimal harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · F0677 · 2022-10-28 · standard survey · No actual harm, potential for more than minimal harm
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · F0692 · 2022-10-28 · standard survey · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below2 of 5
Health inspectionBased on the last three inspection cycles2 of 5
StaffingNurse hours per resident, adjusted for how sick residents are3 of 5
Quality measuresResident outcomes reported by the home4 of 5
Nurse hours per resident per dayReported by the home to CMS3.2279
Nursing staff turnoverShare of nursing staff who left in a year56.3%
Penalties
What Medicare has fined this home
FinesCivil money penalties imposed by CMS1
Total fined$8,416
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one1
Ownership
Who owns The Springs of Avalon
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| WHITE RIVER HEALTHCARE LLC | Organization | NOT APPLICABLE | since 01/01/2021 |
| FIGURES, KOYIA | Individual | NOT APPLICABLE | since 01/01/2021 |
| KNOWLTON, LAPORTIA | Individual | NOT APPLICABLE | since 01/01/2021 |
| AJ-ARP LLC | Organization | NOT APPLICABLE | since 01/01/2021 |
| WEST MEMPHIS BUILDING LLC | Organization | NOT APPLICABLE | since 01/01/2021 |
| WHITE RIVER HEALTHCARE LLC | Organization | NOT APPLICABLE | since 06/23/2025 |
| FIGURES, KOYIA | Individual | NOT APPLICABLE | since 01/01/2021 |
| GUTMAN, ISAAC | Individual | NOT APPLICABLE | since 01/01/2021 |
| HOFFMAN, ALEXANDER | Individual | NOT APPLICABLE | since 01/01/2021 |
| HOFFMAN, HELEN | Individual | NOT APPLICABLE | since 01/01/2021 |
| KNOWLTON, LAPORTIA | Individual | NOT APPLICABLE | since 01/01/2021 |
| KURZ, CHAIM | Individual | NOT APPLICABLE | since 01/01/2021 |
Part of the THE SPRINGS ARKANSAS group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Willowbend Health and Rehabilitation, LLC
Marion · 4.4 mi · 140 beds
Citations0Substantiated0
Contact
Ask The Springs of Avalon a question
This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.
Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 045217.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction