Family Matters In-home Care LLC
Los Altos · 0.3 mi
CitationsNoneSubstantiated0
Villa Toscana a Memory Care Community
939 W. el Camino Real, Mountain View, CA, 94040
Residential care home for the elderly70 licensed beds2 citations on recordHospice waiver
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. State records show 2 Type A citations against Villa Toscana a Memory Care Community in Mountain View, California, arising from complaint investigations. Type A is the state's most serious category. Of 7 complaint allegations investigated, 2 were substantiated. State licensing has visited 8 times, most recently on 7/14/2026.
70licensed beds
2Type A citations, from complaints
0Type B citations, from complaints
2 / 7allegations substantiated
8visits on record
On the licence
What this home is licensed to accept
Limits the state set on the licence — not services the operator advertises.
Non-ambulatory · up to 70Hospice waiverAge 60 and over
AGE RANGE 60 AND OVER. APPROVED FOR 70 NON-AMBULATORY, OF WHICH 15 MAYBE BEDRIDDEN. WAIVER/GRANTED FOR HOSPICE CARE FOR 15.
Inspection history
How often has the state visited, and what did it find?
California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.
Complaint investigationsWhere the state's headline citation figure comes from4 visits · 2 A
Routine inspectionsScheduled licensing visits2 visits · no citations
Other visitsFollow-ups, incident visits and case management2 visits · 4 A · 1 B
Complaints
What did complaint investigations find?
SubstantiatedInvestigators found the allegation to be true2
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation5
UnfoundedDetermined not to have happened0
On file
Reports held by the state
7 reports, newest first. Each one opens in full — the inspector’s own account of the visit, not our summary of it.
Facility Evaluation Report05/21/2026
Facility Evaluation Report05/21/2026
Complaint Investigation Report05/21/2026
Complaint Investigation Report02/24/2026
Complaint Investigation Report12/30/2025
Facility Evaluation Report05/13/2025
Facility Evaluation Report05/02/2024
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Bridgepoint at Los Altos
Los Altos · 0.6 mi · 150 beds
CitationsNoneSubstantiated0
Snow White Care Home
Los Altos · 0.8 mi · 6 beds
CitationsNoneSubstantiated0
Terraces at Los Altos, the
Los Altos · 0.9 mi · 250 beds
CitationsNoneSubstantiated0
Goldleaf Homecare Network LLC
Mountain View · 1.2 mi
CitationsNoneSubstantiated0
Starlight Caregivers
Los Altos · 1.4 mi
CitationsNoneSubstantiated0
Contact
Ask Villa Toscana a Memory Care Community a question
Goes to this facility alone. We take no commission if you move in, so we have no reason to steer you anywhere.
Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-20. Facility number 435202919.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction