Snow White Care Home
Los Altos · 0.4 mi · 6 beds
CitationsNoneSubstantiated0
Bridgepoint at Los Altos
1174 Los Altos Avenue, Los Altos, CA, 94022
Residential care home for the elderly150 licensed bedsNo citations on recordHospice waiver
6 more within 6 milesOpen in Maps
Has this facility been cited?
No. State records show no citations from complaint investigations against Bridgepoint at Los Altos in Los Altos, California. 9 complaint allegations have been investigated and none were substantiated. State licensing has visited 14 times, most recently on 7/1/2026.
150licensed beds
0Type A citations, from complaints
0Type B citations, from complaints
0 / 9allegations substantiated
14visits on record
On the licence
What this home is licensed to accept
Limits the state set on the licence — not services the operator advertises.
Non-ambulatory · up to 150Hospice waiver · 10 beds
LICENSED TO SERVE RESIDENTS 60 YEARS AND ABOVE. A HOSPICE WAIVER FOR 10 WITH A TOTAL CARE ADDENDUM HAS BEEN APPROVED. A FIRE CLEARANCE FOR 150 NONAMBULATORY HAS BEEN GRANTED.
Inspection history
How often has the state visited, and what did it find?
California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.
Complaint investigationsWhere the state's headline citation figure comes from3 visits · no citations
Routine inspectionsScheduled licensing visits4 visits · no citations
Other visitsFollow-ups, incident visits and case management7 visits · 2 A · 1 B
Complaints
What did complaint investigations find?
SubstantiatedInvestigators found the allegation to be true0
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation9
UnfoundedDetermined not to have happened0
On file
Reports held by the state
14 reports, newest first. Each one opens in full — the inspector’s own account of the visit, not our summary of it.
Facility Evaluation Report11/18/2025
Complaint Investigation Report09/25/2025
Facility Evaluation Report09/17/2025
Complaint Investigation Report03/19/2025
Complaint Investigation Report12/20/2024
Facility Evaluation Report10/10/2024
Facility Evaluation Report03/28/2024
Facility Evaluation Report02/13/2024
Facility Evaluation Report02/13/2024
Facility Evaluation Report01/12/2023
Facility Evaluation Report12/01/2022
Facility Evaluation Report12/01/2022
Facility Evaluation Report12/03/2021
Facility Evaluation Report08/20/2021
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Family Matters In-home Care LLC
Los Altos · 0.5 mi
CitationsNoneSubstantiated0
Villa Toscana a Memory Care Community
Mountain View · 0.6 mi · 70 beds
Citations2Substantiated2
Terraces at Los Altos, the
Los Altos · 0.8 mi · 250 beds
CitationsNoneSubstantiated0
Palo Alto Commons
Palo Alto · 0.9 mi · 250 beds
Citations1Substantiated1
Amicare Services INC.
Palo Alto · 1.2 mi
CitationsNoneSubstantiated0
Contact
Ask Bridgepoint at Los Altos a question
Goes to this facility alone. We take no commission if you move in, so we have no reason to steer you anywhere.
Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-20. Facility number 435200989.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction