Senior Care Records.

Facility Evaluation Report

Serra Highlands Senior Living, Daly City03/17/2023Licence 415601127

Capacity120
Census58
Date signed03/17/2023 01:07:06 PM
The inspector’s account

On March 17, 2023, Licensing Program Analyst (LPA) Komal Charitra conducted an unannounced Pre-Licensing visit. LPA met with Co-Administrator, Shayan Gheisar and explained the purpose of the visit. Upon arrival, LPA observed the COVID-19 signage posted at the front entrance and LPA was screened at entry point.

LPA toured the facility and grounds. No accessible bodies of water or fire safety hazards observed. LPA observed the indoor and the outdoor passageways are free of obstruction. This is a two story building; with 44 resident rooms on the first floor and 51 resident rooms on the second floor. LPA observed sufficient lighting and comfortable temperature of 70-72 degrees F maintained throughout the facility.

LPA toured the first floor of the facility and observed residents having lunch in the dining room. Tables were 6ft apart and residents were observed to be maintaining social distancing. LPA toured the kitchen located on the first floor and observed 2 day perishable and 7 day non-perishable. Sharps and chemicals were observed to be locked and inaccessible to residents. The kitchen door is locked at all times unless a staff member is present. Dry goods/emergency food supplies are present. LPA observed medications locked in the wellness office. Med-cart was observed to be locked and present on the first floor and the second floor. LPA observed two communal bathrooms on the first floor and two communal bathrooms on the second floor equipped with grab-bars and a pull-cords. All communal bathrooms water temperature were measured between 107-109 degrees F. LPA advised Co-administrator to ensure all communal bathrooms are equipped with a trash can with a fitted lid, hand-washing signs, and to change the soap dispenser as it was observed to not dispense soap properly.

LPA observed 3 resident rooms on the first floor and 3 resident rooms on the second floor equipped with the required furniture and lighting requirements per CCLD regulations. LPA measured two resident room's water temperature and it measured at 106-107 degrees F. LPA observed the 30-day PPE supply located on the 2nd floor of the facility. LPA observed two laundry rooms on the second floor to be locked and inaccessible to residents. (CONT. TO 809C).

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction