Complaint Investigation Report

During the investigation, LPA toured the facility and R1's room. Based on observations, there was no functioning heating unit in R1's room and there were no space heaters that were provided. In addition, during the facility tour, LPA observed that the second floor communal area had no functioning heating units, however there were space heaters in the room. LPA observed space heaters in certain residents rooms due to no functioning heating unit. According to the administrator, there has been issues with some of the HVAC units and facility currently looking for repairs.

Based on information collected and observations conducted, the preponderance of evidence standard has been met, therefore the above allegations are found to be substantiated. Deficiencies of the California Code of Regulations, Title, 22 cited on the LIC9099-D. Failure to correct the deficiencies may result in civil penalties.

Report is reviewed with Administrator and a copy is provided with appeal rights.