Sunsong Home
Ontario · 0.5 mi · 4 beds
CitationsNoneSubstantiated0
Best Care Guest Home
817 S Oaks Avenue, Ontario, CA, 91762
Residential care home for the elderly14 licensed beds2 citations on recordHospice waiver
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. State records show 1 Type A and 1 Type B citations against Best Care Guest Home in Ontario, California, arising from complaint investigations. Type A is the state's most serious category. Of 9 complaint allegations investigated, 2 were substantiated. State licensing has visited 13 times, most recently on 1/14/2026.
14licensed beds
1Type A citations, from complaints
1Type B citations, from complaints
2 / 9allegations substantiated
13visits on record
On the licence
What this home is licensed to accept
Limits the state set on the licence — not services the operator advertises.
Hospice waiverAge 60 and over
AGE RANGE 60 AND OVER. FOURTEEN (14) NON-AMBULATORY OF WHICH TWO (2) MAY BE BEDRIDDEN IN BEDROOM #3. HOSPICE WAIVER FOR TWO (2).
Inspection history
How often has the state visited, and what did it find?
California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.
Complaint investigationsWhere the state's headline citation figure comes from6 visits · 1 A · 1 B
Routine inspectionsScheduled licensing visits5 visits · no citations
Other visitsFollow-ups, incident visits and case management2 visits · 4 A · 3 B
Complaints
What did complaint investigations find?
SubstantiatedInvestigators found the allegation to be true2
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation7
UnfoundedDetermined not to have happened0
On file
Reports held by the state
11 reports, newest first. Each one opens in full — the inspector’s own account of the visit, not our summary of it.
Complaint Investigation Report01/14/2026
Facility Evaluation Report11/21/2025
Facility Evaluation Report08/21/2025
Complaint Investigation Report06/17/2025
Complaint Investigation Report02/25/2025
Facility Evaluation Report11/07/2024
Complaint Investigation Report10/19/2024
Facility Evaluation Report03/28/2024
Facility Evaluation Report11/15/2023
Facility Evaluation Report11/09/2022
Facility Evaluation Report12/01/2021
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Applegate Home
Ontario · 0.5 mi · 6 beds
CitationsNoneSubstantiated0
Contempo Home
Ontario · 0.6 mi · 4 beds
CitationsNoneSubstantiated0
Gala Home
Ontario · 0.6 mi · 6 beds
CitationsNoneSubstantiated0
Lifetime Adult Day Care
Ontario · 0.7 mi · 30 beds
CitationsNoneSubstantiated0
Esperanza's Place II
Ontario · 0.8 mi · 4 beds
CitationsNoneSubstantiated0
Contact
Ask Best Care Guest Home a question
Goes to this facility alone. We take no commission if you move in, so we have no reason to steer you anywhere.
Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-20. Facility number 361880991.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction