{
 "id": "361880991",
 "kind": "rcfe",
 "kind_label": "Residential care home for the elderly",
 "name": "Best Care Guest Home",
 "slug": "best-care-guest-home",
 "path": "/ca/san-bernardino/ontario/best-care-guest-home",
 "address": {
  "street": "817 S Oaks Avenue",
  "city": "Ontario",
  "county": "San Bernardino",
  "state": "CA",
  "zip": "91762"
 },
 "phone": "(909) 638-8871",
 "coords": [
  34.055259,
  -117.676362
 ],
 "capacity": 14,
 "status": "Licensed",
 "licensee": "STA CLARA INC",
 "administrator": "Garcia, Richie",
 "licensed_since": "11/13/2020",
 "last_visit": "1/14/2026",
 "visits_total": 13,
 "citations": {
  "type_a": 1,
  "type_b": 1,
  "basis": "complaint investigations"
 },
 "citations_by_visit_type": {
  "complaint": {
   "visits": 6,
   "type_a": 1,
   "type_b": 1
  },
  "inspection": {
   "visits": 5,
   "type_a": 0,
   "type_b": 0
  },
  "other": {
   "visits": 2,
   "type_a": 4,
   "type_b": 3
  }
 },
 "allegations": {
  "substantiated": 2,
  "inconclusive": 0,
  "unsubstantiated": 7,
  "unfounded": 0,
  "investigated": 9
 },
 "capabilities": {
  "hospice_waiver": true,
  "min_age": 60
 },
 "capabilities_raw": "AGE RANGE 60 AND OVER. FOURTEEN (14) NON-AMBULATORY OF WHICH TWO (2)  MAY BE BEDRIDDEN IN BEDROOM #3. HOSPICE WAIVER FOR TWO (2).",
 "reports_on_file": 11,
 "reports": [
  {
   "date": "01/14/2026",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 10
  },
  {
   "date": "11/21/2025",
   "title": "Facility Evaluation Report",
   "type": "Inspection",
   "inx": 9
  },
  {
   "date": "08/21/2025",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 8
  },
  {
   "date": "06/17/2025",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 2
  },
  {
   "date": "02/25/2025",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 1
  },
  {
   "date": "11/07/2024",
   "title": "Facility Evaluation Report",
   "type": "Inspection",
   "inx": 7
  },
  {
   "date": "10/19/2024",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 0
  },
  {
   "date": "03/28/2024",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 6
  },
  {
   "date": "11/15/2023",
   "title": "Facility Evaluation Report",
   "type": "Inspection",
   "inx": 5
  },
  {
   "date": "11/09/2022",
   "title": "Facility Evaluation Report",
   "type": "Inspection",
   "inx": 4
  },
  {
   "date": "12/01/2021",
   "title": "Facility Evaluation Report",
   "type": "Inspection",
   "inx": 3
  }
 ],
 "source": {
  "name": "California Department of Social Services, Community Care Licensing — facility transparency record",
  "retrieved": "2026-08-20",
  "licence_number": "361880991"
 }
}