1heart Caregiver Services-palm Springs
Palm Desert · 0.3 mi
CitationsNoneSubstantiated0
Atria Hacienda
44600 Monterey Ave, Palm Desert, CA, 92260
Residential care home for the elderly266 licensed beds3 citations on recordHospice waiver
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. State records show 2 Type A and 1 Type B citations against Atria Hacienda in Palm Desert, California, arising from complaint investigations. Type A is the state's most serious category. Of 57 complaint allegations investigated, 3 were substantiated. State licensing has visited 42 times, most recently on 5/1/2026.
266licensed beds
2Type A citations, from complaints
1Type B citations, from complaints
3 / 57allegations substantiated
42visits on record
On the licence
What this home is licensed to accept
Limits the state set on the licence — not services the operator advertises.
Hospice waiver
FACILITY LICENSED AS OF 05/12/2011. FACILITY SERVES 266 NON- AMBULATORY ELDERLY RESIDENTS; AGE 60 AND ABOVE. 15 OF WHOM MAY BE BEDRIDDEN. HOSPICE WAIVER APPROVED FOR 16 RESIDENTS.
Inspection history
How often has the state visited, and what did it find?
California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.
Complaint investigationsWhere the state's headline citation figure comes from34 visits · 2 A · 1 B
Routine inspectionsScheduled licensing visits5 visits · no citations
Other visitsFollow-ups, incident visits and case management3 visits · no citations
Complaints
What did complaint investigations find?
SubstantiatedInvestigators found the allegation to be true3
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation37
UnfoundedDetermined not to have happened17
On file
Reports held by the state
41 reports, newest first. Each one opens in full — the inspector’s own account of the visit, not our summary of it.
Complaint Investigation Report03/11/2026
Complaint Investigation Report12/15/2025
Facility Evaluation Report09/25/2025
Complaint Investigation Report08/03/2025
Complaint Investigation Report08/02/2025
Complaint Investigation Report07/13/2025
Complaint Investigation Report07/13/2025
Complaint Investigation Report07/13/2025
Complaint Investigation Report07/12/2025
Complaint Investigation Report07/12/2025
Complaint Investigation Report06/29/2025
Complaint Investigation Report06/29/2025
Complaint Investigation Report06/29/2025
Complaint Investigation Report06/29/2025
Complaint Investigation Report06/22/2025
Complaint Investigation Report06/22/2025
Complaint Investigation Report06/22/2025
Complaint Investigation Report06/22/2025
Complaint Investigation Report05/08/2025
Complaint Investigation Report04/27/2025
Complaint Investigation Report04/27/2025
Complaint Investigation Report04/26/2025
Complaint Investigation Report04/26/2025
Complaint Investigation Report11/01/2024
Facility Evaluation Report09/16/2024
Complaint Investigation Report07/25/2024
Facility Evaluation Report10/06/2023
Complaint Investigation Report09/18/2023
Facility Evaluation Report09/13/2023
Complaint Investigation Report06/20/2023
Complaint Investigation Report05/12/2023
Complaint Investigation Report01/23/2023
Facility Evaluation Report11/17/2022
Facility Evaluation Report09/23/2022
Complaint Investigation Report07/14/2022
Complaint Investigation Report05/10/2022
Complaint Investigation Report04/19/2022
Complaint Investigation Report11/03/2021
Complaint Investigation Report10/25/2021
Facility Evaluation Report10/18/2021
Facility Evaluation Report09/15/2021
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Benson House, INC #12
Palm Desert · 0.3 mi · 6 beds
CitationsNoneSubstantiated0
Arosa - Coachella Valley
Palm Desert · 0.3 mi
CitationsNoneSubstantiated0
Heart of Gold Nursing
Palm Desert · 0.5 mi
CitationsNoneSubstantiated0
Levi Home
Palm Desert · 0.5 mi · 4 beds
CitationsNoneSubstantiated0
Empowerment Home Care LLC
Palm Desert · 0.5 mi
CitationsNoneSubstantiated0
Contact
Ask Atria Hacienda a question
Goes to this facility alone. We take no commission if you move in, so we have no reason to steer you anywhere.
Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-20. Facility number 336400075.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction