Complaint Investigation Report

Atria Hacienda, Palm Desert06/20/2023Licence 336400075

Census165
Date signed06/20/2023 03:00:23 PM
The inspector’s account

Facility staff reviewed the assessments on each date mentioned with R1 however R1 did not sign the assessments at the discretion of the POA (for medical only) advice. R1’s inability to self-manage personal needs and resident expectations which must be followed to reside at the facility. Facility documentation reviewed and interviews revealed R1 and R2 is aware of the changes in Level of Care that R1 needs. This agency has investigated the complaint alleging "unlawful eviction". We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. An exit interview was conducted and a copy of this report was provided along with LIC 811- Confidential Names list.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction