Complaint Investigation Report

For allegation, Staff neglect resulted in resident falling and sustaining unknown injury:

During document review, LPA found that on 6/22/2020 R1 fell on the floor by tripping over R1’s walker. The facility assisted R1, immediately called 911, and R1 was transported to the hospital.

Based on the information found during the investigation, the two (2) allegations listed above are deemed UNSUBSTANTIATED.

A finding that the complaints are UNSUBSTANTIATED means although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

During today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations.

An exit interview was conducted, and this report was discussed and provided to Billing Director Yorlenis “Leni” Cota, along with a copy of the appeal rights.