Complaint Investigation Report

During the investigation of a complaint received on 05/09/23, it was reported that the resident (Resident 1) suffered a fractured hip while at the facility due to abuse by a staff person. During the interview process, the resident was inconsistent with her statements and at times reported that her injury was due to a fall. In addition, there was no medical evidence or supporting witness statements to substantiate an allegation of physical abuse. No actionable evidence was gathered during the investigation.

Although the above allegation mentioned may have happened, or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred, and the above findings are Unsubstantiated.

Licensee was advised a copy of this report will be sent via certified mail. Two copies of the report will be sent. The Licensee is to sign and return a copy to the Orange County Regional Office.