Complaint Investigation Report

019201054-5-15-2025-15-AS-KHOS-DJ5TM2-20250630145025

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1515 CLAY STREET, STE. 310

This is an official report of an unannounced visit/investigation of a complaint received in our office on

02/05/2025 and conducted by Evaluator Jill Clancy-Czuleger

COMPLAINT CONTROL NUMBER: 15-AS-20250205154358

On 05/15/2025 at 12:10 PM, Licensing Program Analysts (LPA), J. Clancy-Czuleger arrived unannounced to deliver complaint findings for the above allegations. LPA met with Marian Alatorre, Administrator and explained the reason for the visit.

During the course of the investigation, LPA obtained information, reviewed records, collected documents and interviewed staff and residents. It was alleged that a staff member physically abused resident by punching R1 in the arms and shoulders. However, based on interview staff denied hitting or pushing R1 nor observed other staff hitting or pushing other R1 or other residents.

Although the allegations may have happened or are valid, there are not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

Exit interview conducted and a copy of this report provided.