Heart & Soul Communities

3770 Suter Street, Oakland, CA, 94619

Residential care home for the elderly6 licensed bedsNo citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?

No. State records show no citations from complaint investigations against Heart & Soul Communities in Oakland, California. 5 complaint allegations have been investigated and none were substantiated. State licensing has visited 7 times, most recently on 11/18/2025.

6licensed beds
0Type A citations, from complaints
0Type B citations, from complaints
0 / 5allegations substantiated
7visits on record
Inspection history

How often has the state visited, and what did it find?

California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.

Complaint investigationsWhere the state's headline citation figure comes from1 visits · no citations
Routine inspectionsScheduled licensing visits3 visits · no citations
Other visitsFollow-ups, incident visits and case management3 visits · no citations
Complaints

What did complaint investigations find?

SubstantiatedInvestigators found the allegation to be true0
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation5
UnfoundedDetermined not to have happened0
On file

Reports held by the state

7 reports, newest first. Each one opens in full — the inspector’s own account of the visit, not our summary of it.

Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Marion House

Oakland · 0.1 mi · 6 beds

CitationsNoneSubstantiated0

Dimond Care

Oakland · 1.0 mi · 30 beds

CitationsNoneSubstantiated0
Contact

Ask Heart & Soul Communities a question

Goes to this facility alone. We take no commission if you move in, so we have no reason to steer you anywhere.

What is needed

Goes to this facility only. We do not sell your details, and no other operator is copied in.

Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-20. Facility number 015601242.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction