Senior Care Records.

Home Care Organization Evaluation Report

1heart Caregiver Services-thousand Oaks, Westlake Village07/08/2026Licence 564700059

Date signed07/08/2026 05:03:22 PM
Name of licensing program analystRyan Chan
The inspector’s account

Enforcement Analyst (EA), Ryan Chan, with the Home Care Services Branch (HCSB) conducted a virtual visit for the purpose of a biennial inspection, EA met with Penelope Azores, Director of Operations (designee). The proper posting of business hours and license was observed during the virtual tour of the facility.

During the inspection, EA reviewed personnel records for Home Care Aides (HCA) including fingerprint status', registry status', tuberculosis (TB), and required training. The Home Care Organization’s (HCO’s) business records were also reviewed during the visit including the insurance requirements. During today’s visit, EA found the HCO was in compliance and no deficiencies were cited.

An exit interview was conducted and a copy of this report was provided to the designee via email.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction