Facility Evaluation Report

Licensing Program Analyst (LPA) Esther Cortez conducted a case management - deficiencies visit inspection due to a deficiency observed during the investigation of complaint control #29-AS-20230818091916.

The LPA met with MedTech (MT) Jennifer Diaz and explained the reason for report. Administrator Sean Beharry could not be present during the visit today and authorized MT Hazel Aspillaga to review and sign the report.

During the complaint investigation, the following deficiencies were observed:

During today's visit, LPA interviewed Staff #1 (S1). During the interview S1 admitted to forcing Resident #1 (R1) and other residents to shower after their refusal. In addition S1 stated that other staff force residents to shower as well after refusal. S1 revealed, that there's is residents who always refuse to shower and that is the only way to get them to shower, however they do not document any shower refusal.

The LPA did not observed a complete and current documentation of shower refusals for Resident #1.

Administrator was available over the phone to review report.

Citations Issued. See LIC 809-D. Appeal Rights discussed and copy of report issued.