Complaint Investigation Report

On 12/15/2022, starting at 11:39 a.m., LPA Ascencio observed R1’s left shoe having been eaten at the toe of the foot, and heel, while the left shoe had more damages that included heel of the shoe and toe area of the shoe. Staff members stated they are not sure what happened to the shoes but they are placed now on top of the filling cabinet to prevent further damages.

Based on interviews and observation, the allegation facility staff failed to safeguard the resident’s belonging from damages is substantiated at this time.

1 citation was issued during today's visit. Pursuant to Title 22, Division 8, Chapter 8 of the California Code of Regulations, the following deficiencies were cited. ( Refer to LIC 9099 - C)

Exit interview conducted. Copy of the report, and appeal rights provided to Admin via email.