Senior Care Records.

Complaint Investigation Report

Sails la Loma, Thousand Oaks05/28/2024Licence 565801748

Census4
Date signed05/28/2024 02:02:14 PM
The inspector’s account

seizure, staff took C1 to the hospital for treatment. Staff interviewed indicated that while at the hospital following the seizure, C1's eye was still swollen, but did not appear bruised at that time. By Friday 05/17/2024, staff observed C1's eye to have yellow/purple color bruising, which was noted in C1's daily care reports. Interview revealed that over that weekend 05/18-05/19/2024, the yellow color dissipated and no longer appears to have any bruising. A referral for dermatology is still pending at this time. Staff took photographs of C1's eye with both the swelling and the subsequent bruising and plan address this change during the dermatology visit. Staff interviewed indicated staff are present with C1 at all times and at no time did C1 sustain an injury at the facility that staff are aware of. Based on interview and record review, at this time there is insufficient evidence to support the allegation or that a violation occurred, therefore the allegation that " client sustained unexplained injuries while in care" is deemed UNSUBSTANTIATED at this time.

No citations issued. Exit interview conducted. A copy of today's report was provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction