Senior Care Records.

Facility Evaluation Report

Sage Mountain Senior Living, Thousand Oaks06/15/2026Licence 565802462

Capacity145
Census108
Date signed06/15/2026 03:27:42 PM
Name of licensing program analystEsther Cortez
Name of licensing program managerKasandra Lopez
The inspector’s account

Licensing Program Analyst (LPA) Esther Cortez conducted a subsequent case management visit to deliver findings for an investigation initiated on 01/09/2025. LPA met with Executive Director Christian Castillo and explained the reason for the visit.

On 11/05/2024, the Department received a self-reported death report from the facility. The death report stated that on 11/02/2024, Resident #1 (R1) was found unresponsive in the common area of the memory care unit. The caregiver began life-saving efforts and assessed R1 for possible choking.

On 01/09/2025, from 10:55pm to 4:30pm, Licensing Program Analyst (LPA) Esther Cortez conducted an unannounced Case Management – Incident visit to the above facility. LPA Cortez met with the Executive Director Christian Castillo and explained the reason for the visit was to follow up on the self-reported death report received on 11/05/2024. The report pertained to the 11/02/2024 death of Resident #1 (R1). During the visit, the LPA conducted an interview with the ED, conducted a brief tour of the facility and obtained copies of pertinent documents. Community was experiencing a power outage; any necessary pertinent documents were to be sent to the LPA. The LPA informed the administrator that the incident was referred to the Community Care Licensing (CCL) Investigations Branch (IB) for review and further investigation was required prior to issuing findings.

On 01/17/2025, the Department contacted the facility ED, Christian Castillo, via email and requested additional documents regarding R1 pertinent to the investigation and on 01/20/2025, Castillo provided the requested documents. Report will continue on LIC809-C, 2nd page.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction