Facility Evaluation Report, 10/20/2023 — Royal Oaks Inn, Thousand Oaks CA

Licensing Program Analysts (LPAs) Brian Balisi and Martha Arroyo arrived at the facility unannounced to conduct a required annual visit at 9:30am. Upon arrival LPAs met with Administrator Holly Gold and explained the reason for the visit.

At approx. 10am LPAs toured the physical plant areas inside and outside to ensure there are no health and safety hazards and facility is in compliance with Title 22 Regulations.

Common Areas: LPAs inspected the common areas throughout the facility. The common areas include two (2) lounges, (2) outdoor patios, Dining room, activity room and book nook. There is a dedicated area for the posting of required documents directly by the Medication room. The common areas were observed to be properly furnished and relatively clean at the of the visit. LPA observed appropriate signage regarding infection control posted throughout the facility. At the time of the visit, living room and dining room furniture was observed to be in good condition. The facility maintained a comfortable temperature. Smoke detector(s) and carbon monoxide detectors were operational at the time of the visit. Fire extinguishers were observed throughout the facility, fully charged and were last serviced May 18, 2023. All exits were observed to have functioning auditory devices and were operational at the time of the visit. The LPAs observed required postings throughout the common spaces.

Bedrooms: At approximately 10:10am, LPAs inspected (6) randomly selected bedrooms. The resident bedrooms were properly furnished with a bed, night stand, and sufficient lighting for each resident. The bedrooms had appropriate and adequate bedding and linens such as sheets, pillowcases, mattress pads, and blankets. LPA observed all bathrooms in each resident bedroom were clean, properly supplied and had functional fixtures. The hot water was measured in each bathroom within 105 - 120 degrees Fahrenheit.

At 10:20am LPAs observed multiple personal hygiene items in Room 16 , easily accessible to residents in care. At 10:32am LPAs observed hand lotion in Room 49., easily accessible to residents in care.