Senior Care Records.

Complaint Investigation Report

Lovely Community Healthcare, Thousand Oaks09/06/2022Licence 565802441

Census5
Date signed09/06/2022 12:31:30 PM
The inspector’s account

It was alleged that facility food caused resident to become ill. It was reported that Resident #1 (R1) was given a yogurt to eat and after consuming, R1 began vomiting violently for approximately 45 minutes before calling 9-1-1 and being transported to the hospital. Information gathered revealed that R1 was transported and admitted to the hospital on 7/29/2022 due to nausea, vomiting, and hypokalemia. Additionally, R1 was advised to eat high potassium food as documents obtained and reviewed revealed R1 had low potassium levels. Interviews conducted revealed R1 has been ordering outside food to be delivered to the facility. Also, R1 has been refusing to eat the facility’s food for at least two months. Additionally, R1 has mainly been consuming protein bars and water as their daily meals. Furthermore, R1 reported taking Zofran daily to not get nauseas and has not been taking that medication for a few months. Centrally stored medication log for R1confirmed R1 has not been taking medication Zofran since April 2022. Interviews with residents revealed the facility provides three meals a day plus snacks in between. Correspondingly, residents displayed no concerns and stated they felt safe living at the facility. Based on the information gathered and interviews conducted, there is insufficient evidence to support the allegation, “facility food caused resident to become ill”. Therefore, this allegation is deemed Unsubstantiated at this time.

Exit interview conducted. Copy of the report will be emailed to Administrator.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction