Complaint Investigation Report

565802444-8-7-2024-29-AS-DPEA-DBCUGN-20241125143435

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 21731 VENTURA BLVD. #250

This is an official report of an unannounced visit/investigation of a complaint received in our office on

07/31/2024 and conducted by Evaluator Zabel Chochian

COMPLAINT CONTROL NUMBER: 29-AS-20240731145531

Licensing Program Analyst (LPA) Zabel Chochian conducted an initial complaint visit regarding the above noted allegation. LPA initially met with staff who called the administrator. LPA spoke with administrator and explained the reason for the visit. Allegation reported was that the facility floors and baseboards are dirty.

Upon arrival LPA conducted a tour of the facility with staff and observed facility to be well maintained and did not note anything in disrepair. Facility floors and baseboards observed clean during todays visit. Facility annual was recently conducted on 07/30/2024 and LPA did not observe facility in disrepair, dirty or unsanitary areas.

Based on observation of the facility during today's visit and annual visit conducted on 07/30/2024, there is insufficient evidence to support the claim that the facility is dirty. Therefore, allegation "Facility is in disrepair" is deemed unsubstantiated at this time. Exit interview conducted copy of report provided.