Complaint Investigation Report

It was alleged that facility staff hit resident. It was reported that Staff #1(S1) had punched Resident #1 (R1) several times in the face. Additionally, it was reported that S1 had placed their nails on R1’s hand and ripped open the skin. Interviews conducted revealed R1 was sitting on their wheelchair and S1 was sitting on the couch while both were watching television. R1’s legs became shaky as R1 tried standing up and almost fell. S1 immediately went to help R1; however, R1 took that gesture as an attack from S1. Documents reviewed revealed that the Ventura County Sheriff’s Department was called to the facility to investigate. Per police report dated 5/06/2021, it stated ‘R1 had no marks or injuries to their face, which was inconsistent with the statement of being punched in the face’. Because of the conflicting statements given to the Sherriff’s by R1, they were ‘unable to establish that a crime had occurred’. Furthermore, interviews also revealed that R1 had a skin tear on his arm before the incident occurred that was being treated by Home Health (HH) several times a week. Interviews with family members revealed that they feel the facility takes good care of R1 and the situation was misinterpreted. Based on interviews and documentation gathered, it has been determined that the Department does not have sufficient evidence to support the allegation of “facility staff hit resident”. Therefore, the allegation is deemed Unsubstantiated at this time.

Exit interview conducted. No citations issued. Copy of report sent via email.