Senior Care Records.

Facility Evaluation Report

Atria Hillcrest, Thousand Oaks04/06/2026Licence 565800366

Capacity207
Census137
Date signed04/06/2026 03:55:26 PM
Name of licensing program analystErica Mosley
Name of licensing program managerKasandra Lopez
The inspector’s account

Licensing Program Analyst (LPA) Erica Mosley arrived at the facility unannounced to conduct a required annual visit at 10:00 a.m. Upon arrival LPA was greeted by front door receptionist and explained the reason for the visit. The LPA met with Executive Director (ED) Ramon Pagels and reason for the visit was explained. Entrance interview.

Starting at 10:40 a.m. the LPA and ED toured the physical plant areas inside and outside to ensure there are no health and safety hazards and facility is in compliance with Title 22 Regulations. The following was noted: The facility is a three-story building that consists of a secured memory care unit on the second floor and an assisted living unit. The facility is fire cleared for a capacity of 207 residents age 60 and over of which all may be non- ambulatory. Dementia wing rooms 240 to 258 approved for delayed egress. Hospice waiver for ten (10). LPA observed fire extinguishers throughout the facility, which were fully charged and last serviced on 01/02/2026. LPA observed all the required postings in the Mail Room near the entrance and throughout the facility. The facility maintained a comfortable temperature throughout the visit.

Common Areas: This includes the mail room, living room. library, bistro, dining room, private dining room, activity room, theater, fitness center, salon, technology center, wellness center and laundry rooms. Each floor has its own laundry room. The common areas were checked for cleanliness and furniture was checked for functionality during time of visit. Fireplaces were properly screened. Facility elevators were operating properly. There are five (5) stairwells that all have emergency evacuation chairs on the third floor.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction