Senior Care Records.

Complaint Investigation Report

Atria Grand Oaks, Thousand Oaks05/21/2024Licence 565801876

Census116
Date signed05/21/2024 05:46:38 PM
The inspector’s account

Allegation) Staff are not following proper infection control requirements. It was alleged that facility staff who tested positive for Covid on 10/28/2023 were asked to continue work a couple of day later even though staff were still having symptoms.

Staff interviewed reported that the facility policy and procedures were followed during the outbreak. Staff denied allegation and stated that no one was asked to work following a positive test result. Staff stated that after five (5) days if symptoms are better and they have no fever they were cleared to work. Facility Infection Control procedures regarding employee screening and return to work protocols reviewed reflect that staff may return to work five (5) days after a positive test if symptoms are improving and fever free without any fever-reducing medication. According to the staff interviews they were never asked to work following a positive (COVID) test result or with any COVID related symptoms. Random residents interviewed expressed that facility staff maintain proper infection control procedures . Reporting party was contacted several times through the course of the investigation to determine the validity of the allegation however RP was not willing to speak with LPA.

Based on the above information gathered although the allegation may be valid, there is insufficient evidence to support the allegation or that a violation occurred; therefore, the allegation “Staff are not following proper infection control requirements” is deemed unsubstantiated at this time.

Exit interview conducted. A copy of the report provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction