Complaint Investigation Report

565801876-7-11-2022-29-AS-JAPL-CP244D-20230213174604

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 21731 VENTURA BLVD. #250

This is an official report of an unannounced visit/investigation of a complaint received in our office on

07/01/2022 and conducted by Evaluator Ashley Smith

COMPLAINT CONTROL NUMBER: 29-AS-20220701165224

Licensing Program Analyst (LPA) Ashley Smith arrived unannounced to conduct an initial 10 day visit. The LPA met with Executive Director Brian Larios and explained the reason for the visit.

During today's visit, the LPA interviewed staff at 9:30 a.m. and 11:45 a.m., and interviewed residents at 10:10 a.m., and 10:40 a.m., and collected pertinent documents.

Regarding the allegation: Facility has fire hazards

It was alleged that the facility has a fire hazard, as they disable the doors at night and residents are unable to leave the facility without the assistance of staff. Interviews confirmed that staff lock the doors from the inside due to safety concerns, and claimed that residents can contact staff if they need to exit the community at night. However, this practice is a personal rights violation. Based on the information gathered, the above-allegation is deemed Substantiated at this time. Pursuant to Title 22 Regulations, deficiencies were cited (refer to LIC 9099-D). Exit interview conducted, today's report and appeal rights were issued.