Facility Evaluation Report
Licensing Program Analyst (LPA) Angela Barutyan arrived on July 31, 2025 for an unannounced inspection to follow up on an investigation of a self-reported incident by the facility. The LPA met with Remon Pagels, designated Executive Director.
On November 12, 2024, the Department concluded an incident report investigation regarding the following incident: facility staff physically abused resident (R1).
The licensee was cited for California Code of Regulations (CCR) 87468.1(a)(3) Personal Rights of Residents in All Facilities. At the time of the incident report investigation, the licensee was informed that a civil penalty might be assessed based on Health and Safety Code § 1569.49(f).
The Department has concluded an analysis and has determined that a civil penalty is warranted for physical abuse. The Welfare and Institutions Code Section 15610.63 for physical abuse means (b) Battery, as defined in Section 242 of the Penal Code. This is evidenced by the facility surveillance video showing that the staff willfully committed violence against R1 by pulling R1 to the ground, kicking R1 and hitting R1 with R1’s shoe.
Today, July 31, 2025, the Department will be issuing a civil penalty per Health and Safety Code § 1569.49(f) for a violation that the Department constitutes as physical abuse in the amount of $10,000.
Exit interview conducted. A copy of the report issued. Appeal rights provided. Remon Pagels and signature on this report acknowledges receipt of the appeal rights, found on page two of LIC 421D.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction