Complaint Investigation Report

It was alleged that staff do not ensure that residents are receiving their medications as prescribed. It was reported that residents were given different medication from what is prescribed. Review of records revealed that Resident #1 (R1) has two (2) PRNs for pain medication which include Acetaminophen 500mg oral tablet and Acetaminophen-Codeine 300mg-30mg oral tablet. The staff utilize the medication administration record (MAR) to also keep track of the PRN medications being administered to residents. Interview conducted with resident revealed they are not sure what medication is given to them; however, the medication that is given to manage the pain helps them to go to sleep at night. Furthermore, although R1 may not know what medication they are taking, the staff is aware of which medication to administer to R1 by following the prescribing doctor’s order on file. Based on record review and interviews conducted, the Department does not have sufficient evidence to support the allegation of “staff do not ensure that residents are receiving their medications as prescribed”. Therefore, this allegation is deemed Unsubstantiated at this time.

Exit interview conducted. A copy of the report was issued.