Complaint Investigation Report

However, all (4) stated that during a recent staff meeting, management informed them that C1 had experienced a significant weight gain over a short period. As a result, staff were encouraged to offer healthier alternatives to the foods C1 frequently requested, such as chips, hot dogs, and milk. An interview with Administrator Danika-Jean Lewis revealed on 04/16/2025, that they were informed by the House Manager about C1’s weight gain. Following this notification, adjustments were made to C1’s diet to incorporate healthier food options. In addition, C1 was seen by their behaviorist, primary care physician, and a nutritionist to develop a care plan tailored to C1’s health and dietary needs.

Staff interviews also indicated that grocery shopping is typically done on Tuesday and Friday afternoons. Typically meals are served between 6am - 7am for breakfast, for Lunch between 12pm - 1pm and Dinner between 5pm - 6pm. Clients are offered snacks in between the meal times as well as upon request. During the visit, LPA and QAS observed an adequate supply of perishable and non-perishable food, all of which were properly stored. Based on the information obtained during the investigation, the Department does not have sufficient evidence to corroborate the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the above allegation “Staff are not ensuring that resident gets an adequate amount of food” is deemed Unsubstantiated at this time.

Exit interview conducted and copy of report issued.